Conversion and Retention Agents

TechBiz Global GmbH; Dublin; Remote; EUR 30,000 - 45,000; Full time

Job summary

TechBiz Global is seeking dynamic Conversion and Retention Agents for a fast-paced role in the Capital Market and iGaming sectors. This position offers the opportunity to engage with leads, convert them into clients, and provide top-tier support to enhance retention in a multicultural environment, along with a competitive salary and commissions.

Benefits

Competitive base salary + generous commissions

International, multicultural work environment

Opportunity to grow within a leading industry

Qualifications

• 1–2+ years experience in conversion/retention.
• Fluency in English plus one other language (Spanish, German, etc.).

Responsibilities

• Engage new leads, convert them into active clients.
• Maintain strong relationships with existing clients.
• Meet and exceed KPIs in a performance-driven setting.

Skills

English

Sales

Client Relationship Management

Upselling

Cross-selling

Job description

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At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a

Conversion and Retention Agents to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Job Title: Conversion & Retention Agent

Locations: Anywhere

About the Role:

We’re seeking dynamic Conversion and Retention Agents to join a fast-paced, high-energy sales environment in the Capital Market and iGaming sectors. Your mission? Turn leads into clients and keep them engaged and trading.

Responsibilities:

Engage new leads, convert them into active clients

Maintain strong relationships with existing clients

Upsell and cross-sell financial products or services

Provide high-level client support to boost retention

Meet and exceed KPIs in a performance-driven setting

Native or fluent in English + one of the following: Spanish, German, Dutch, French, Italian, Portuguese, etc.

1–2+ years’ experience in conversion/retention

Results-driven, motivated by performance and bonuses

Ability to work under pressure in a target-driven team

Why Join:

Competitive base salary + generous commissions

International, multicultural work environment

Opportunity to grow within a leading industry