Content Moderation, Bilingual Czech AND German Speaking

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Content Moderation, Bilingual Czech AND German Speaking, Dublin

Client:

Cpl

Location:

Dublin, Ireland

Job Category:

Other

EU work permit required:

Yes

Job Reference:

8ccd9fba2745

Job Views:

5

Posted:

19.04.2025

Expiry Date:

03.06.2025

Job Description:

As a Content Moderator, you will be responsible for Content clarification (Doesn't involve sensitive content) - call businesses to make sure the contact details are okay and accurate.

You will use your problem-solving skills to continuously deliver value to the clients, while making a larger impact on society.

Responsibilities

• Make decisions as to what course of action needs to be taken to ensure correct information is displayed. Examples of corrective measures will include calling up a B2B customer to verify the information and additional online research.
• Make outbound phone contact with clients in a courteous, professional and efficient manner.
• Process and raise required requests/transactions and make sound decisions related to customer requirements.

What we are looking for:

• Fluency in both Czech/Slovak AND German (Both languages should be spoken fluently)
• Strong attention to detail to ensure quality of work
• Enthusiastic, positive attitude with a strong willingness to learn