Concession Manager

White Stuff; Dublin; On-site; EUR 38,000 - 55,000; Full time

Job summary

White Stuff is seeking a Concession Manager in Dublin to lead a team and drive sales performance in their concession space. This role combines commercial acumen with leadership to create a unique customer experience in a sociable retail environment. The Concession Manager will be responsible for nurturing team potential and engaging with the host department store to enhance overall sales performance.

Benefits

Monthly bonus opportunity

Up to 25 days holiday plus bank holidays

2 paid days off to volunteer

50% staff discount

BUPA Medical and Dental Insurance

Healthcare cash plan

Interest free season ticket loan

Matched pension contribution up to 4%

Qualifications

• Proven commercial acumen to achieve sales targets.
• Strong leadership skills to nurture and develop team potential.
• Ability to create engaging customer experiences.

Responsibilities

• Drive the performance of the Concession by engaging with your team.
• Develop a strong relationship with the host department store.
• Ensure a unique and enjoyable shopping experience for customers.

Skills

Commercial acumen

Leadership

Motivational skills

Job description

White Stuff is a multi-channel brand with a strong heritage and values. Established in 1985 we have now grown to over 130 shops and concessions in the UK and internationally, selling women’s, men’s and children’s clothing as well as beautiful accessories and home ware. Our original prints, intricate details and considered design touches reflect our personality and make us subtly distinctive.

We’re a sociable, talented and like-minded bunch here at White Stuff, proud to be part of such a great brand, and passionate about our customers. We believe people are at the heart of our business, so we’re committed to building and sustaining a sense of community and togetherness, where everyone feels like they’re part of something special.

Creating responsibly is at the heart of everything we do. Each of our Shops supports one of its local charities through the White Stuff Foundation.

The Role – Concession Manager

We have Shop and Concession management teams who act as local business owners; commercially managing their space as their own and always with their local customer at the heart of each decision. We create sociable shops where people can meet up and dwell. Our Shop teams are there to ensure that our customers get a unique White Stuff shopping experience every time, building a shared loyalty and love of our fantastic products.

• Reporting to the Area Manager, you will be ultimately responsible for driving the performance of the Concession by engaging with and developing your team to their full potential;
• Using your strong commercial acumen to achieve the best sales results (yes that means you; with your best sellers list permanently in your back pocket!) and inspirational personality to motivate your team, you will be a passionate leader who is pivotal to the success of your Concession;
• Each of our Concessions is based within a host department store and will be your responsibility to nurture and develop a strong relationship with them to ensure they are engaged to support you and your Concessions’ performance. As well as our beautifully designed product our customers also find areas to relax and have a coffee or tea, designated play areas for children, eye-catching creative elements and some of our Shops even have their own children's cinema, themed fitting rooms and weekly customer events. You’ll understand how these experience features ultimately contribute to our commercial success (whilst also being bags of fun!) and they’ll be a key measurable of your Concessions’ performance.

Benefits

As a Concession Manager at White Stuff you will be entitled to an array of great benefits, some of which include:

• Monthly bonus opportunity
• Up to 25 days holiday per annum plus bank holidays
• 2 extra (paid!) days off per year to volunteer in the local community
• 50% discount and a further 22 items of uniform per annum
• BUPA Medical and Dental Insurance
• Healthcare cash plan and Life Assurance
• Interest free season ticket loan
• Matched contribution to pension of up to 4%

We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.

INDM