Clinical Specialist - Cardiac Rhythm Management

Thornton Tomasetti; Dublin; On-site; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Private Health Insurance for you and a

Job summary

Abbott Ireland Commercial Liffey Valley Dublin is seeking a CRM Device Specialist to support implantation and follow-up of cardiac rhythm management devices in designated hospitals. You will build strong relationships with clinicians, understand regional objectives, and provide technical and educational support across Dublin.

The role requires a B.S. degree in sciences, cardiology device experience, and willingness to travel up to 70% of the time.

Qualifications

• BS degree in Sciences is preferred.
• Experience in Cardiology or Cardiac Medical Devices.
• Knowledge of the Irish healthcare market.
• Strong communication skills (verbal and written).
• Willingness to travel 70% of the time.
• Interpersonal skills and professionalism.
• Familiarity with catheter lab and OR procedures is preferred.
• Proficient in MS Word, MS Excel, PowerPoint and Outlook.

Responsibilities

• Provide primary technical support to Abbott customers during implantation and follow-up of Abbott CRM products.
• Perform complex device/EGM troubleshooting independently.
• Assist senior team members in managing and delivering regional customer education training events.
• Liaise with customers regarding training requirements and with education team for training delivery.
• Develop a clear understanding of regional account objectives and strategy for all accounts in the region.
• Contribute to competitive and market intelligence data collection.
• Manage territory administration and weekly case support documentation.
• Be flexible with working hours and location of customer support.
• Develop clinical and non-clinical skills per competency plans with Regional Manager.

Skills

Communication skills

Willingness to travel

Interpersonal skills

Education

B.S degree in Sciences

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

JOB DESCRIPTION:

Abbott Medical From essential vascular devices to next-generation technologies, our products are helping lay the foundation for better health outcomes every day. Minimally invasive treatments help speed recovery and let people get back to their daily activities faster with fewer complications, allowing healthier lives for millions of people worldwide. We’re dedicated to advancing patient care by transforming the treatment of cardiovascular disease through medical device innovations, investments in research and development, and physician training and education. We have an industry-leading pipeline and comprehensive portfolio of products for cardiac and vascular care. And we’re committed to developing innovative technologies that have the potential to change the way physicians treat vascular disease.

Abbott Ireland Commercial Liffey Valley Dublin

Opened in 1946, this operation, based in Liffey Valley Dublin was the first Abbott business unit to be established in Ireland. This business is responsible for the sales, marketing and distribution of a wide range of diabetes, diagnostic, and nutritional products in Ireland.

PURPOSE OF THE JOB

Support Abbott customers to deliver best in class implantation and follow-up of CRM devices including Pacemakers, Cardiac Resynchronisation, Implantable Cardiac Defibrillators and Loop recorders across designated Public and Private hospitals. To build strong and professional relationships in various hospital settings, showing flexibility and adaptability to changing needs (e.g. varying hospital schedules, etc.) Support regional CRM business strategy, via product implantation cover in accounts as agreed with Regional Business Manager and the local territory manager.

Education & Experience

Individuals will B.S degree preferably in Sciences. Experience in a Cardiology or Cardiac Medical Devices. Knowledge of the Irish healthcare market Strong Communication Skills: Verbal and Written. Willingness to travel 70% of the time. Interpersonal skills Willingness to seek coaching and feedback. Displays professionalism at all times and is highly ethical Ability to collaborate with a wide variety of customers and colleagues. Familiarity with catheter lab and operating room procedures and protocol (preferred) MS Word, MS Excel, Power Point and Outlook

MAIN RESPONSIBILITIES

• Provide primary technical support to Abbott customers during implantation and follow-up of Abbott CRM products.
• Perform Complex device/ EGM troubleshooting independently.
• Assist senior team members in the management and delivery of regional customer education training events.
• liaise with customers regarding training requirements liaise with education team in the development and delivery of the training
• Develop a clear understanding of regional account objectives and strategy for all accounts within the assigned region.
• Actively contribute to competitive and market intelligence data collection.
• Administrate territory including case support app is completed on a weekly basis.
• Demonstrate ability to be flexible and adaptable with regards working hours and location of customer support.
• Develop clinical and non-clinical skills as agreed with Regional Business Manager and Senior CRM Device Specialist including quarterly reviews of performance against competency modules.
• Working towards a recognised CRM certification examination, e.g BHRS/IBHRE/EHRA ideally achieving within 12 months of obtaining Grade 13.
• Takes responsibility to understand and comply with all clinical practices and standard operating procedures required by the individual healthcare establishments when attending in support of any medical procedure.
• Adheres to technical, clinical and ethical standards and practices applicable and complies with Abbott quality standards, legal and regulatory requirements and the Code of Business Conduct.

What We Offer

• Attractive compensation package that includes competitive pay and structure
• Bonus
• Private Health Insurance for you and your family
• Occupational Pension Scheme with an excellence contribution rate
• Life assurance
• Career Development
• Growing business plus access to many more benefits
• Luas stop right outside the building
• Underground parking available
• Onsite canteen
• The base pay for this position is N/A
• In specific locations, the pay range may vary from the range posted.

JOB FAMILY: Support Services DIVISION: CRM Cardiac Rhythm Management LOCATION: Ireland > Dublin : Liffey Valley, Block B ADDITIONAL LOCATIONS: WORK SHIFT: Ie - 37.5Hst0 (Ireland) TRAVEL: Yes, 75 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health.

The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

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