Client Manager

Aon Corporation; Dublin; Hybrid; EUR 60,000 - 80,000; Full time

Job summary

A leading professional services company in Dublin seeks a Client Manager to manage a portfolio of financial lines clients. Responsibilities include delivering client excellence, compliance with regulations, and mentoring junior team members. The ideal candidate has years of commercial experience and progress towards ACII qualifications. This hybrid role offers a flexible work environment and opportunities for continuous learning.

Benefits

Comprehensive benefits package

Global Wellbeing Days

Flexible working arrangements

Qualifications

• A number of years' experience within a commercial environment.
• Financial lines experience is preferential.
• Proven track record in delivering results and managing clients.

Responsibilities

• Deliver excellence in client relationships and account management.
• Grow a portfolio of financial lines accounts.
• Compliance with regulatory requirements and business procedures.

Skills

Communication skills

Negotiation skills

Teamwork

Product innovation

Education

Progress towards ACII exams

Minimum achievement of CIP

Job description

Client Manager

Do you want to work in the largest dedicated Professional Services team in Ireland with exposure to large multinational and complex accounts? If so, this might be the role for you!

This is a hybrid role with the flexibility to work both virtually and from our Dublin office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

What the day will look like

The Client Manager will be responsible to:

• To deliver excellence in client relationships, retention and growth of existing accounts and provide robust client promise and development plans
• Manage and grow a portfolio of Professional Indemnity, Directors & Officers Liability, Cyber Liability and other financial lines accounts within a broking environment
• Management of clients’ renewals, queries and mid-term adjustments from start to finish
• Providing technical advice and assistance as required to colleagues across a range of financial lines products
• Work with the leadership team to enhance and promote key ‘cultural’ characteristics of the wider team: enthusiasm, teamwork, client focus, innovation, accountability
• Develop and support more junior members of the team through coaching and mentoring and acting as a role model for Aon United behaviours, the role may include people management and performance reviews for a number of team members
• Compliance with regulatory requirements and business procedures and identify opportunities for process improvement
• New business growth and development to include formal tender management and being part of bid teams as and when required

What makes this opportunity different

Reporting to a Director in our Professional Services team, the primary responsibility of the role of Client Manager is managing a portfolio of financial lines clients, identifying client’s risk needs and utilising the best of Aon’s wider offering for our clients.

Joining Aon as Client Manager will provide exposure an opportunity for you to work in the largest dedicated Professional Services team. This opportunity would suit one who is autonomous and eager to manage clients from cradle to grave.

The Professional Services team are highly experienced, enthusiastic team players where one can grow and learn whilst working in a complex global matrix environment with a mix of functional, business and geographic leaders.

Skills and experience that will lead to success

The Client Manager will have:

• A number of years' experience within a commercial environment (Financial Lines experience preferential, either in Broking and/or Underwriting)

• Progress towards the Chartered Insurance Institute examinations (ACII), with a minimum achievement of CIP

• A proven track record in delivering results, product innovation, negotiating renewal deals, securing new clients, and jeopardy account management

• Thorough understanding of financial lines products

• Strong communicator and influencer – ability to effectively communicate, present and adjust messages accordingly to a variety of audiences. Both internal and external communication skills demonstrating ability to collaborate, lead and negotiate

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on [e-mail]

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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