Claim Services Executive Wicklow

ACCIDENT REPAIR MANAGEMENT LIMITED; Bray; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading claims management company is seeking enthusiastic customer service personnel in Bray, Ireland. The role involves managing motor damage claims with a focus on customer satisfaction and efficient processing. Strong organisational and problem-solving skills are essential, alongside a proactive approach to managing complaints. Previous experience in similar roles is desirable yet not essential.

Qualifications

• Previous experience in a customer-facing motor damage or customer service role is desirable.
• Ability to deal with customer complaints in a proactive manner.
• Strong organisational and communication skills.

Responsibilities

• Take first notification of loss in an efficient manner.
• Understand the claims process to reduce costs and lifecycle.
• Deliver excellence in customer service to claimants.

Skills

Customer service

Organisational skills

Problem-solving

Communication skills

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Accident Repair Management require enthusiastic customer service personnel to join our team in Bray Co Wicklow & Limerick. This role will require a proactive and customer focused approach to the management and processing of motor damage claim handling activities. Previous experience in a customer facing motor damage or customer service role is desirable however not essential. Role – this role must be undertaken in compliance with regulatory rules and codes and will include the following. You will take first notification of loss in a courteous and efficient manner ensuring accurate detail of all information is recorded. You will display an understanding of the claims process in order to reduce claim costs and life cycle. Ability to deliver excellence in customer service to claimants and their authorised representatives. You will have strong organisational, problem solving and communications skills. Ability to deal with customer complaints in a proactive and pragmatic manner. PC literate

• Sector: financial and insurance activities

Career Level

• Executive