Cinema Manager: Lead Teams & Elevate Guest Experience

Odeon Cinemas; Dublin; On-site; EUR 52,000 - 76,000; Full time

Benefits offered by this job

Free cinema tickets

Discount on food & drinks

Employee assistance program

Brights Lights Apprenticeship

Career development opportunities

Holiday entitlement

Total Reward package

Rewards & recognition

Pension scheme

Job summary

ODEON Cinemas Group is seeking an experienced Hospitality, Retail or Leisure Manager to lead our Stillorgan cinema. You will be responsible for engaging your team to deliver an excellent guest experience while driving operational standards and costs, in line with our brand values.

You will lead, coach and develop staff, foster a customer-centric culture, and collaborate with the Area Manager to implement initiatives and share best practices across the business.

Qualifications

• Operational hands-on leadership experience in managing, developing and coaching teams to provide exceptional guest experience and brand standards with successful business outcomes
• Strong ability to inspire colleagues to deliver key business strategy and create a sense of belonging for all colleagues and guests through our values

Responsibilities

• Lead, engage and develop your team to ensure high standards of operational procedures and guest experience while delivering key performance indicators and driving costs and sales
• Drive engagement scores in cinema through leadership and a positive performance culture
• Grow guest satisfaction scores and Food and Beverage sales
• Collaborate with Area Manager to implement company initiatives
• Build networks within the business to share best practice

Job description

ODEON Cinemas Group is seeking an experienced Hospitality, Retail or Leisure Manager to lead our Stillorgan cinema. You will be responsible for engaging your team to deliver an excellent guest experience while driving operational standards and costs, in line with our brand values.

You will lead, coach and develop staff, foster a customer-centric culture, and collaborate with the Area Manager to implement initiatives and share best practices across the business.