Cinema Experience Leader

ODEON Cinemas; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Free cinema tickets

Food & drink discounts

Wellbeing support

Job summary

ODEON Cinemas in Dublin is seeking a motivated Cinema Experience Manager to lead a frontline team and ensure smooth, memorable visits for guests during busy showings and peak releases. You’ll coach hosts, oversee guest experience across retail, ticketing and ushering, maintain safety and cleanliness, and drive continuous improvements in service and processes.

Join a vibrant, inclusive cinema group that values individuality and offers full training, development pathways, and perks such as free

Qualifications

• Experience leading or supporting teams in hospitality, retail, or fast-paced environments.
• Strong communication and problem-solving skills.
• Flexible to work evenings, weekends, and late nights.

Responsibilities

• Lead and motivate Cinema Hosts across each shift.
• Oversee guest experience across retail, ticketing and ushering.
• Deliver excellent service during busy showings and peak releases.
• Maintain high standards of safety, cleanliness, compliance, and food handling.
• Run shift briefings and make on-shift decisions.
• Coach team members to build skills, confidence, and progression.
• Identify opportunities to improve processes and guest satisfaction.

Skills

Leadership

Hospitality

Communication

Problem solving

Team motivation

Job description

ODEON Cinemas in Dublin is seeking a motivated Cinema Experience Manager to lead a frontline team and ensure smooth, memorable visits for guests during busy showings and peak releases. You’ll coach hosts, oversee guest experience across retail, ticketing and ushering, maintain safety and cleanliness, and drive continuous improvements in service and processes.

Join a vibrant, inclusive cinema group that values individuality and offers full training, development pathways, and perks such as free