Christmas Customer Assistant

Boots; Limerick; On-site; EUR 40,000 - 60,000; Part time

Job summary

A leading health and beauty retailer in County Limerick seeks a Christmas Customer Assistant to enhance customer experience during the festive season. Responsibilities include assisting with customer inquiries, managing stock, and operating tills. Ideal candidates are energetic, tech-savvy, and enjoy teamwork. The role offers potential for permanent placement and includes benefits like employee discounts and a discretionary Christmas bonus.

Benefits

Discretionary Christmas bonus

Generous employee discount

Access to our One Hub discount platform

Qualifications

• Available to work Bank Holidays including Black Friday week and weekend.
• Comfortable approaching customers and providing a personalized experience.
• Able to balance customer care with daily operational tasks.
• Willing to learn and use new technology, including handheld devices and tills.
• Collaborative mindset to help meet store goals and have fun.
• Physically able to stand, walk, and lift as needed.

Responsibilities

• Offer thoughtful advice and recommend products to customers.
• Ensure efficient transactions at the counter and self-checkout systems.
• Maintain full shelves for customer access during peak season.
• Ensure store areas are clean and organized.
• Assist with online orders and deliveries as required.

Skills

Customer Service Skills

Operations Ready

Tech-Savvy

Team Player

Physical Stamina

Brand Ambassador

Job description

Job Description

Please note, this role is located in IRELAND

The festive season is one of our most exciting and important times of the year, made possible by the energy, warmth and dedication of our store teams. As a Christmas Customer Assistant, you'll be at the heart of the action, greeting customers with a smile, offering product and gift advice, and creating a memorable experience that keeps them coming back all year round.

This role is a great opportunity whether you're just starting your career or have retail or customer service experience and want a fresh challenge. If you love helping people and making their day, this is the job for you.

Whilst this is a temporary contract, there may be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.

About the role

You will work in a Boots store and report to the Assistant or Store Manager, and your responsibilities will include:

• Customer Interaction: You'll offer thoughtful advice, recommend products and highlight our amazing offers to ensure everyone has an enjoyable shopping experience and no one leaves empty-handed.
• Till Operation: Whether you're wrapping up purchases at the counter or supporting our self-checkout systems, you'll bring energy and efficiency to every transaction.
• Stock Management: You'll take pride in keeping shelves full so our customers can always find exactly what they need during the busiest shopping season of the year.
• Store Presentation: We're proud of our stores, so you will ensure every area always looks its best.
• Online order support: Whilst this is a customer-facing role, you may assist with deliveries, picking, and packing for online orders as needed.

Want more insight into the role? Watch this short video where Claire gives you a sneak peek of what it's like behind the scenes!

What you'll need to have

Full training is provided for this role, but these are the essential skills or experience needed to succeed:

• Available to work Bank Holidays including Black Friday week and weekend, Cyber Monday, Christmas Eve, St Stephen's Day and New Year's Day.
• Customer Service Skills: We're looking for people who are comfortable approaching customers, providing a personalised experience that leaves a lasting impression.
• Operations Ready: You can balance customer care with daily shopfloor and operational tasks
• Tech-Savvy: You are happy to learn about and use new technology, including operating handheld mobile devices, tills and self-checkouts.
• Team Player: A collaborative, one-team mindset is necessary for helping each other meet the store goals and have fun along the way.
• Physical Stamina: You'll be on your feet, standing, walking and lifting. If you're ready to stay busy and active, this is the role for you!
• Brand Ambassador: We're looking for people who love our Boots ethos, products and services and can't wait to share them with customers.

It would be great if you also have

These are desirable experience and are not essential, so we would welcome applications from candidates that don't match these additional criteria:

• Experience in a retail or customer-facing environment
• Familiar with Boots products and services so you can help customers

Career development

Are you thinking about your future career goals? There are plenty of opportunities to continue your career with us; whether you progress within retail or pharmacy, work your way up to store leadership or even join our Support Office. Why not check out some success stories here.

Our benefits

• Discretionary Christmas bonus
• Generous employee discount (After 1 month's service)
• Access to our One Hub discount platform

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/ireland. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

If your application is successful, we will be in contact with you to attend an in-person interview within the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.