Change and Engagement Team Lead - Distribution Markets and System Operation

ESB; Ireland; Hybrid; EUR 59,000 - 70,000; Full time

Benefits offered by this job

Smart Working

Generous Pension

Well-being programmes

Parental leave

Job summary

ESB is seeking a Change Lead within the Distribution Markets and System Operation (DMSO) section in Dublin. The role focuses on preparing ESB Networks for changes arising from new products in DMSO and Smart Metering, coordinating with internal teams and external support to mitigate impacts.

The candidate will lead the Change and Engagement team, drive the change roadmap, and ensure business readiness across affected areas, while maintaining strong communication with senior stakeholders.

Qualifications

• 5+ years of relevant change or project Management experience.
• Experience with cross-functional teams and external suppliers.
• Ability to meet tight deadlines and manage competing priorities.
• Knowledge of organisational design and HR processes is desirable.

Responsibilities

• Own and champion the change roadmap for DMSO, including ongoing communication with ESBN staff.
• Develop and maintain Change Management plans for affected business areas.
• Conduct business readiness activities: stakeholder management, engagement, communications, impact assessment, design and training.
• Monitor and report on the business transition, anticipate obstacles, plan interventions.
• Collaborate with external partners to deliver a comprehensive change and engagement strategy.
• Lead a change management team in Operation Solutions Delivery.
• Provide weekly status updates to PM.

Skills

Leadership

Stakeholder mgmt

Change management

Project planning

Communication

Education

3rd Level qualification or equivalent

Job description

Position Description

Distribution Markets and System Operation (DMSO) are focussed on driving a transition to high-renewable, low-carbon energy systems to ensure security of supply for all ESB customers.

There are 5 pillars in DMSO

DMSO Design, Operations Solutions Delivery, Business Solutions Delivery, Network Operations and Retail Market Services.

The Change and Engagement team are responsible for ensuring appropriate change management methodologies and internal stakeholder engagement is utilised. This is fundamental to the success of DMSO.

The Change Lead will work as part of the Change and Engagement team to prepare ESB Networks for the implementation of all associated changes resulting from new products developed in DMSO and Smart Metering. This will involve liaising with the wider ESB organisation to ensure the impact of the changes are mitigated and communicated. The successful candidate will be assisted by external change support.

Key Responsibilities

• Owning and championing the change roadmap for the DMSO including ongoing communication and engagement with all staff within ESBN
• Developing and maintaining Change Management plan for all business areas impacted by the changes.
• Business readiness activities including stakeholder management, business engagement, communications, change impact assessment, organisational design and end-to-end training delivery
• Monitoring and reporting against the business transition, anticipating obstacles and planning interventions
• Work collaboratively with external partners to deliver and implement a comprehensive change and engagement strategy
• Lead a change management team in Operation Solutions Delivery.
• Weekly status updates to PM

Essential

Knowledge, Skills and Experience

• 5+ Years relevant experience is required
• Strong leader who will be able to work with senior stakeholders and with the project team to implement the required change processes
• Proven ability to work with other functions, including cross-divisional and external suppliers to achieve business objectives
• Ability to work to tight deadlines and manage a number of conflicting and frequently changing priorities
• Ability to develop and implement robust plans
• Previous Project or Change Management Experience

Desirable

• Experience of organisational design and the HR processes required to implement major organisational change
• Knowledge of ESB Networks Business Operations

Qualifications

• Either 3rd Level qualification or equivalent work experience.

Location

Dublin. Flexible working arrangements around location may be considered where the project requirements can accommodate them. However regular attendance in Dublin for workshops/meetings will be required.

Smart Working at ESB is designed to make 'in-person' time together as purposeful as possible while also enabling the effective use of digital tools and hybrid arrangements to preserve our commitment to flexibility. The successful candidate may work flexibly within the jurisdiction where they have been employed, with attendance at the workplace for in-person collaboration at least two days per week. All Smart Working arrangements are subject to regular review based on the operational requirements of the role, the team, and the business.

Reporting to

The Change & Engagement Manager in Business Solutions Delivery.

Why Work with Us?

• Opportunity to lead Ireland's transition to net zero carbon future
• Career development through mentoring and training
• Corporate Social Responsibility Opportunities
• Sports and Social Clubs
• Networking opportunities
• Credit Union
• Generous Pension
• Access to staff well-being programmes
• Generous parental leave entitlements
• Strong values-based and inclusive culture
• Strong commitment to diversity, equity and inclusion
• Great team environment working to our Core Values: Courageous, Caring, Driven and Trusted

Salary

€59,000 to €70,000 per annum

Closing Date

13th October 2026

Interview

Candidates who are shortlisted for interview will complete a Behavioural Interview based on each of the following Behaviours, which underpin how we work at ESB and are critical to delivering our strategy:

• Accountable and Ethical
• Collaborative
• Growing and Adaptive
• Proactive
• Respectful and Supportive

More information available on Our People Promise

Notes

Your application will be held in reserve for 6 months should you be suitable for the role.

The successful candidate will be required to evidence their right to work in the Republic of Ireland prior to commencement of employment.