Case Worker - Cork Services

depaul; Cork; On-site; EUR 36,000 - 44,000; Full time

Benefits offered by this job

Pension matched

Health cash plan

Life assurance

Annual leave benefits

Job summary

Depaul in Cork, Ireland is hiring for a Full-time Housing Support Worker on a 12-month fixed-term contract. The role supports service users with daily living, risk monitoring and liaising with external agencies to secure appropriate services.

You will provide practical assistance, document progress, and participate in supervision and ongoing professional development while upholding Depaul's values. The position offers benefits including health support and pension matching.

Qualifications

• 2 years paid experience in social care (essential).
• Social Studies / Case Management Accredited Qualification.
• Understanding of risks in homeless and social care contexts.

Responsibilities

• Provide for residents' practical needs while maintaining a safe, high-standard environment.
• Assess residents' needs and refer to appropriate agencies.
• Provide key working, record progress, advocate for residents and update manager.
• Liaise with external agencies, health boards and county councils.
• Adhere to quality assurance policies and procedures.
• Assist medical and nursing staff with residents' health care.
• Participate in handovers, supervise volunteers, support team decisions.
• Engage in supervision and annual appraisals, identify own development.
• Adhere to Depaul policies, including Health & Safety, Code of Conduct and Confidentiality.
• Maintain professional standards in line with Depaul values.

Skills

Communication

IT literacy

Risk assessment

Teamwork

Care planning

Harm minimisation

Education

Case management cert

Job description

Full time – 35 hours per week, across 7 days

Fixed Term 12 Month Contract - 12 Month FTC with a view to Permanency

Salary - €39,872.09 per annum

Location - Cork, Ireland

1. Role:

To be a member of a multi-disciplined team using holistic approaches. Working within the principal of harm minimisation where residents receive a high degree of care, support and dignity. Depaul has a commitment to service user participation and to empowering residents to manage their own lives.

2. Responsibilities:

• To ensure the practical needs of our services users are met i.e. providing food, laundry clean bedding etc. while ensuring a safe and secure environment in a high standard service.
• To assess the needs of service users and to refer them to appropriate agencies.
• To provide key working to a number of residents, recording this work, advocating for them and updating line manager and the team on progress.
• To liaise with external agencies, health boards and county councils.
• To ensure all quality assurance policies and procedures are adhered too.
• To assist the medical and nursing staff with the health care of Service users
• To be a team player taking a role in handovers, supervising Volunteers and supporting your team members in ensuring all decision making is consistent
• To participate in supervision with your line manager and annual appraisals and identifying your own professional development within your role.
• To ensure all Depaul Policies and Procedures are adhered too particularly Health and Safety, code of Conduct and Confidentiality.
• To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos.

The above list is not exhaustive; additional areas of responsibility both in relation to tasks and direct reports may be added over time.

3. Person Requirements:

• 2 year’s paid experience working in a social care field, desirably in a residential setting (essential)
• Social Studies /Case Management Accredited Qualification
• Experience and understanding of the complexities involved in working with service users experiencing intimate partner violence.
• Good working knowledge of risk assessment processes and systems (i.e. S/U Risk assessment, Lone Working, Activity Risk Assessments)
• Process an understanding of harm reduction and low threshold working
• Process an understanding of why people become homeless and the issues they present with, understanding what supports can be offered in homeless services to service users with complex support needs
• Have experience working with needs assessment, keyworking and support planning for people with complex needs. Have a knowledge of the statutory and voluntary sector resources available to homeless people Understand the importance for Health and Safety in a residential setting.
• Be a good communicator and computer literate
• Knowledge and understanding of Depaul vision mission and values.
• Proficient use of IT required in role, including email in a professional capacity.
• An understanding of, and respect for the values and beliefs of Depaul.

WHY WORK FOR US?

Depaul is a cross border charity supporting some of the most marginalised individuals, couples and families experiencing homelessness. Our mission is to end homelessness and change the lives of those affected by it. Would you like to help us to meet our mission?

We are a values led organisation and aim, at all times, to live and breathe these values in our everyday work. Our values are based on four key principles:

• We celebrate the potential of people
• We put our words into action
• We aim to take a wider role in civil society
• We believe in rights and responsibilities

Click Here to Review our Privacy Notice for Employees in ROI

EQUAL OPPORTUNITIES:

Depaul strives to create a diverse and inclusive programme and is committed to ensuring equality of access to our opportunities and equality of treatment for our staff in all our policies and practices. We welcome applications from individuals aged 18 and over from a diverse range of backgrounds.

If you choose to work for Depaul we offer:

Our Benefits

• Annual Leave Up to 3 years' service: 25 days per year
  3 years' up to 5 years' service: 27 days per year
  Over 5 years' service: 30 working days per year (Exclusive of bank and statutory holidays)
  10 public holidays each year with Good Friday as discretionary day. Day off and day pay for Christmas Day,
  St.Stephen's Day, and New Year's Day worked for shift workers.
  Non-Shift Workers: Paid day off on public holidays.
  Shift Workers: Expected to work on public holidays; receive an additional day of annual leave in lieu.
  Non-Rostered Employees: May be entitled to one-fifth of the normal weekly rate of remuneration for the public holiday.
• Pension Matched by the employer
• Health Assistance Each staff member gets access to a health cash plan so you can claim money back, up to set limits, on a number of treatments. This includes dental, optical, acupuncture and many more. Your children under 16 are also included on the plan.
• Life Assurance Four times salary
• Maternity /Adoptive Leave 18 weeks full pay
• Paternity Leave 2 weeks full pay
• Sick Leave Entitlement to sick pay starting from day 1 with level of entitlement increasing with length of service (subject to policy terms)
• Employee Assistance Program EAP is a confidential counselling service that provides support to company employees and their family. It is available 24/7,365 days a year covering; Counselling, legal advice, financial information, career guidance, life coaching, mediation, health information, cancer support, autism support, infertility and pregnancy loss, elder care support, parent coaching and international employee support.
• Learning and Development Depaul’s Vision, Mission and Values course, this involves travel to meet the Depaul International family.
• Emerging Leaders, supporting workers that would like to develop their leadership skills and to progress to a management role.
• Online learning resources within Depaul’s award nominated online learning platform, Moodle. Mandatory training including, MAPA, Health and Safety, Child Protection, Fire Safety, and First Aid