Business Systems Analyst – Front Office | PGIM Ireland

PGIM; Letterkenny; Hybrid; EUR 70,000 - 100,000; Full time

Job summary

A leading global asset management firm in Letterkenny is seeking a Technology Lead Analyst to support and build applications for the Front Office. This position requires 8+ years of experience in technology roles, strong SQL skills, and a collaborative approach. The candidate will work in a hybrid model, engaging with cross-functional teams to deliver innovative solutions in a dynamic environment.

Benefits

Employee wellbeing priority

Equal opportunity workplace

Qualifications

• 8+ years of experience in a technology role.
• Strong communication skills for technical translation.
• Knowledge of Fixed Income Asset management environment is a plus.

Responsibilities

• Support and build scalable applications for Front Office stakeholders.
• Collaborate with delivery team to build fixed income Front Office products.
• Troubleshoot and resolve production incidents.

Skills

SQL skills

Problem solving and analysis

Interpersonal skills

Data evaluation and mapping

Tools

MS SQL

APIs

Job description

Overview

A GLOBAL FIRM WITH A DIVERSE & INCLUSIVE CULTURE. As the Global Asset Management business of Prudential, we’re always looking for ways to improve financial services. We’re passionate about making a meaningful impact — touching the lives of millions and solving financial challenges in an ever-changing world. We also believe talent is key to achieving our vision and are intentional about building a culture on respect and collaboration. When you join PGIM, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading global asset managers! If you’re not afraid to think differently and challenge the status quo, come and be a part of a dedicated team that’s investing in your future by shaping tomorrow today. At PGIM, You Can!

What You Will Do

Our Technology Solutions Group is a dynamic, fast-paced environment, with exciting changes on the horizon under new senior leadership. We are looking for you to support and build out scalable applications for our Front Office stakeholder groups. As a lead analyst in Front Office, you will play a pivotal role in the design and build of our products ensuring value and viability for our Fixed Income stakeholders. You will be accountable for the product's success from vision to execution, collaborating closely with empowered, cross-functional product teams to solve customer problems that align with business outcomes. You will partner with various functions and stakeholders to understand requirements and deliver valuable, viable, usable, and feasible solutions. You will also be responsible for providing L3 support for production incidents and learning. We want you to see this challenge as a unique and valuable opportunity, so if this sounds interesting, then PGIM could be the place for you.

This position is performed in a hybrid manner with a mix of work performed from our office in Letterkenny, Ireland and remotely.

What You Can Expect

• Will be taking responsibility and ownership of product initiatives working as part of a delivery team, collaborating with others to understand requirements, analyses and refine stories, design solutions, implement them, test them, and support them in production
• Collaborate with delivery team to build fixed income Front Office products (fixed income experience is a must) ensuring development follows modern coding practices and industry standards
• Develop high-quality, well-documented, and efficient business requirements adhering to all applicable company standards
• Communicate effectively to conduct walkthroughs with delivery team and stakeholders and capture requirements and business outcomes
• Collaborate with tech leads to define technical designs and work with other team members to understand the system end-to-end
• Leading delivery team in backlog refinement and prioritization and sprint planning to refine and validate user stories with clear acceptance criteria
• Troubleshoot and resolve production incidents and service requests in a timely fashion
• Prepare and implement testing plans, develop unit tests, integration tests, and functional automation, researching and resolving problems identified during testing to ensure high quality results
• Will need strong SQL skills to conduct data analysis, including diving into code (Stored Procs) to understand and extrapolate business logic and document data and application flows based on analysis
• Will be proactive in raising obstacles and calling out issues that may impact sprint delivery and action-oriented in ambiguous situations

What You Will Bring

• 8+ years of experience working in a technology role preferably in BSA/QA and/or application support
• Strong written and verbal communication skills with the ability to translate technical information to non-technical audiences and vice versa at various levels in the organization
• Strong problem solving and analysis skills, combined with impeccable business judgment and ability to communicate with highly technical and business management team
• Strong interpersonal, analytical, problem solving, facilitation, organizational, prioritization, effective decision making, and conflict resolution skills
• Ability to negotiate or persuade others in complex situations
• Ability to provide solutions to most business problems diverse in scope and serve as resource to others in the resolution of more complex issues
• Strong data evaluation and data mapping skills as well as interface mapping to databases and multiple internal and external applications
• Experienced with Databases and capable of writing SQL statements with knowledge about APIs and API interfaces
• Knowledge of Front Office Fixed Income Asset management environments, for example investment management, trade lifecycle, compliance, risk, financial reporting will be a plus
• Structured Product knowledge, specifically Intex is a strong plus
• Team-oriented and collaborative approach with a demonstrated aptitude, enthusiasm and willingness to learn new methods, tools, practices and skills
• Strong research, analytical, investigation and troubleshooting skills with a hunger for continuous learning, constantly looking for opportunities to improve upon the status quo
• Experience with writing database queries using SQL (MS SQL preferred)
• Excellent documentation skills with ability to document processes, requirements, incident resolution steps etc.
• PGIM welcomes all applicants, even if you don\'t meet every requirement. If your skills align with the role, we encourage you to apply.

About PGIM Fixed Income

PGIM Fixed Income is a global asset manager offering active solutions across all fixed income markets. With 1000+ employees and $862Bn assets under management as of March 2025, the company has offices in Newark, London, Letterkenny, Amsterdam, Munich, Paris, Sydney, Zurich, Tokyo, Hong Kong, and Singapore. Our business climate is a safe inclusive environment, centered around mutual respect, intellectual honesty, transparency, and teamwork. Our leaders are focused on talent & culture; dedicated to fostering growth & development at all levels to develop the industry leaders of tomorrow.

PGIM Ireland is proud to be an equal opportunity employer and is committed to equal employment opportunity regardless of applicants’ gender, civil status, family status, sexual orientation, religion, age, disability, race or membership of the traveler community. PGIM Ireland\'s aim is to hire the best people for the open roles and all appointments will be made on merit.

Any offer of employment made by PGIM Ireland will be contingent on receiving satisfactory references. Applicants should be aware that background checks will be carried out on all candidates offered a position within PGIM Ireland.

PGIM Ireland has been awarded the IBEC Keep Well Accreditation Mark, this is in recognition of our commitment to making our employees wellbeing a priority.