Business Analyst

AXA UK; Dublin; On-site; EUR 45,000 - 65,000; Full time

Job summary

A global leader in insurance is seeking a Business Analyst to support system migrations and business processes. The ideal candidate will have expertise in requirements gathering and stakeholder management, using tools like MS Office and Jira. Join a dynamic team in a fast-paced environment where you'll have the opportunity to impact operational excellence and revenue growth.

Qualifications

• Experience as a Business Analyst with a focus on business processes.
• Proficient in MS Office and project management tools.
• Ability to manage relationships and deliver high-quality results.

Responsibilities

• Analyze business problems and objectives for projects.
• Support operational improvements and document needs.
• Manage User Acceptance Testing and facilitate project rollouts.

Skills

Business process analysis

Stakeholder management

System migration

Process mapping

Requirements elicitation

Project management tools

Tools

MS Office

Jira

Visio

Job description

Introduction

Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 52,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

At Gallagher, we are looking for an ambitious Business Analyst with expertise in business integrations, system migration, process mapping, and exceptional stakeholder management skills to join our UK Retail Insurance Division.

You will work closely with impacted business areas and individuals to deliver efficient and accurate analysis that drives solutions for projects. Your analysis will introduce changes to our processes and systems in a controlled and methodical manner.

This is a fantastic opportunity to join a fast-paced team, supporting key priorities around operational excellence, people, and revenue growth. You will be given the autonomy to take responsibility for delivery, challenged by the scale of the project, and have the opportunity to build an effective network to help you succeed.

How you'll make an impact

• Recognise and understand business problems and primary objectives of new projects, challenging objectives and scope where necessary.
• Support operational improvements by removing waste and promoting consistent ways of working.
• Build excellent relationships with key partners, using various techniques and methodologies to elicit and endorse requirements.
• Create functional requirements, coordinate walk-throughs and sign-offs, ensuring models accurately match business needs.
• Document needs to support efficient translation into solution requirements.
• Plan, design, and deliver the handover of business processes to the functional owner, allowing for continuous improvement.
• Design and support the management of User Acceptance Testing, providing input into resolution of any fixes.
• Support project rollout and handover.
• Act as a champion for change in a fast-paced change environment.
• Be a self-starter, well-organised, and able to work independently on complex tasks to deliver high-quality results.

About You

• Previous experience gained as a Business Analyst with a background in business processes and system migration would be preferrable.
• Proficient knowledge of MS Office software, including Visio.
• Experience using project tools such as Jira.
• Experience in creating As-Is and To-Be business process maps and wireframes.
• Expertise in requirements elicitation, fit/gap analysis, and preparation of functional design documents.
• Experience finding opportunities for process and system improvements.
• Ability to confidently manage and sustain key relationship networks within a project environment.
• Excellent interpersonal skills and outstanding presentation of business and options analysis.
• Ability to extract and piece together required learning from a broad range of opportunities and sources.
• Experience working in matrix teams across multiple offices, including third-party suppliers.
• Commercial and customer-minded, able to perform analysis that delivers customer and outcome-focused solutions.
• Deadline-driven, setting priorities to achieve time-bound outcomes; lead and motivate others through good people management skills, a creative problem-solver with an ambitious, can-do attitude.
• Eligible to work in the UK with client site travel required.