Breakfast Service Lead - Elevate Guest Experience

Hollybank Trustees Ltd; Enfield; On-site; EUR 28,000 - 36,000; Full time

Job summary

The Johnstown Estate in Enfield, Co. Meath, Ireland, is seeking a Breakfast Supervisor to lead our busy breakfast service.

You will ensure guests are served promptly, maintain high presentation standards, resolve requests and complaints, and work closely with the kitchen team to uphold food hygiene and quality. You will coordinate and mentor breakfast staff, manage stock, plan daily briefings, and foster a positive, guest-focused environment.

Qualifications

• Experience supervising a breakfast/service team in luxury hospitality.
• Strong leadership and guest-service focus with excellent communication.
• Knowledge of food safety, hygiene and presentation standards.
• Ability to manage inventory and coordinate with kitchen staff.
• Willingness to work evenings, weekends and holidays.

Responsibilities

• Lead and supervise breakfast service, ensuring prompt, polished service.
• Coordinate breakfast staff, delegate tasks, brief daily operations.
• Monitor food quality, presentation, and buffet replenishment.
• Handle guest inquiries and resolve feedback professionally.
• Train new staff and uphold hotel standards.
• Oversee inventory and ordering of breakfast supplies.
• Ensure adherence to health and safety guidelines.

Skills

Leadership

Customer service

Attention to detail

Problem-solving

Communication

Job description

The Johnstown Estate in Enfield, Co. Meath, Ireland, is seeking a Breakfast Supervisor to lead our busy breakfast service.

You will ensure guests are served promptly, maintain high presentation standards, resolve requests and complaints, and work closely with the kitchen team to uphold food hygiene and quality. You will coordinate and mentor breakfast staff, manage stock, plan daily briefings, and foster a positive, guest-focused environment.