Beauty Advisor

Veblen International; Dublin; On-site; EUR 28,000 - 42,000; Full time

Job summary

Veblen International is seeking two Beauty Advisor – Sales & Brand Ambassadors to join a premier beauty brand in Ireland, based in Brown Thomas or Arnotts. You will drive sales and deliver expert client experiences while supporting store teams with product knowledge.

As a counter ambassador, you will build relationships with clients, provide product demonstrations and shade matching, and help ensure brand standards and launches are represented across the counter.

Qualifications

• Strong retail sales experience within prestige beauty, cosmetics or luxury retail.
• Excellent communication and customer engagement skills.
• Ability to achieve individual and store sales targets.

Responsibilities

• Act as a brand ambassador delivering engaging client experiences in Brown Thomas or Arnotts.
• Drive sales and achieve monthly sell-out targets with a bonus structure.
• Provide personalised product recommendations and shade matching.
• Deliver product demonstrations and share branding messages with clients.
• Support store teams with product knowledge and brand education.
• Maintain brand standards and counter presentation across launches and events.

Skills

Retail sales

Customer engagement

Communication

Product demonstrations

Relationship building

Job description

We are currently recruiting for two Beauty Advisor – Sales & Brand Ambassadors to join an exciting and growing beauty brand in Ireland, either based within Brown Thomas or Arnotts. This is an exciting opportunity for a passionate beauty professional to represent the brand, drive sales and deliver an exceptional client experience, while also supporting store teams with product knowledge and brand education.

Our client is a high profile, innovative beauty brand with a strong focus on makeup, artistry and self expression. The brand combines high performance products, innovation and inclusivity to create a distinctive beauty experience for consumers and has a growing presence within prestige beauty retail.

As the Beauty Advisor – Sales & Brand Ambassador, you will act as a key brand ambassador within either Brown Thomas or Arnotts, driving sales while delivering expert and personalised client experiences. You will build strong relationships with clients and store teams, provide product demonstrations and shade matching, recruit new customers and encourage repeat purchase. Alongside your sales responsibilities, you will support Beauty Advisors with product knowledge, selling tips and new launch updates, while ensuring the brand's counter consistently meets brand and retailer standards.

Responsibilities:

• Act as a brand expert and ambassador, delivering an engaging and exceptional experience to Brown Thomas or Arnotts clients.
• Drive sales and achieve monthly sell-out targets, with performance supported by a bonus structure.
• Proactively engage clients, understand their needs and provide personalised product recommendations.
• Deliver expert product demonstrations, shade matching and application advice to build client confidence and drive conversion.
• Recruit new clients while developing relationships with existing customers and encouraging repeat purchase.
• Support cross-selling and routine building across categories to increase basket size and introduce clients to the wider brand portfolio.
• Build strong relationships with Brown Thomas or Arnotts store teams, managers and Beauty Advisors.
• Maintain excellent product knowledge across launches, application techniques and key brand messages, acting as the go to brand expert within the store.
• Share product knowledge and selling tips with Beauty Advisors to support confident brand recommendations and sales.
• Support short product demonstrations, informal coaching and new launch updates for store teams when required.
• Participate in brand education sessions, masterclasses, in-store events and other consumer facing activities as needed.
• Maintain the brand gondola/counter to the highest brand and retailer standards, monitoring stock, testers, merchandising and overall presentation.
• Ensure launches, testers, GWP, TOAs and gratis are implemented in line with Brown Thomas or Arnotts brand guidelines.
• Identify sales opportunities and challenges, providing regular feedback and recaps to the direct manager.
• Support the execution of visual merchandising updates, launches and promotional activities.

Requirements:

• Strong retail sales experience, ideally within prestige beauty, cosmetics or luxury retail.
• Passion for makeup, beauty and delivering an exceptional client experience.
• Proven ability to work towards and achieve individual and/or store sales targets.
• Strong communication, selling and customer engagement skills.
• Confidence demonstrating products and explaining product features and benefits clearly.
• Ability to understand client needs and translate them into relevant product recommendations.
• Comfortable sharing product knowledge and supporting store teams in an informal and engaging way.
• Strong relationship building skills with clients and retail partners.
• Good understanding of beauty trends, competitors and the prestige beauty environment.
• Organised, proactive and comfortable working independently while representing a leading beauty brand.
• Flexible to support launches, events, masterclasses and peak trading periods when required.

If you are passionate about makeup, beauty and delivering exceptional client experiences, this is an exciting opportunity to represent a leading beauty brand within Brown Thomas or Arnotts.