Associate Technical Sales Specialist

Concentrix; Swords; On-site; EUR 35,000 - 50,000; Full time

Job summary

A global outsourcing firm is seeking an Associate Technical Sales Specialist in Ireland to manage client accounts and drive new business. The role requires strong sales and communication skills, with a focus on building relationships and maximizing revenue within the assigned account base. This position offers a competitive salary and benefits, emphasizing continuous development opportunities.

Benefits

Competitive Salary

Employer Pension Scheme

Private Health Insurance

Employee Assistance Scheme

Cycle to Work scheme

Tax Saver Travel Scheme

Continuous development planning

Qualifications

• Background in sales and support, ideally within Telecoms/ICT.
• Experience with complex solution sales and larger organizations.
• Strong record keeping in CRM and ability to manage senior level accounts.

Responsibilities

• Deliver budgeted revenue for assigned accounts.
• Coordinate client activities and manage relationships.
• Develop new business opportunities within the customer base.
• Inform customers about corporate capabilities and proposals.

Skills

Sales background

Communication skills

CRM proficiency

Job description

Overview

Job Title: Associate Technical Sales Specialist

We are Concentrix. We are dedicated to creating success for our clients, the communities around us and each other. We provide outsourced inside sales, customer success, renewals management, and channel management solutions for the world's greatest brands. At Concentrix, you will be part of our diversified team that makes an impact for our clients. All of this is possible because of the talent you have to offer.

As an Associate Technical Sales Specialist, you will help create new business by qualifying leads and driving several outbound campaigns. Our Technical Sales Specialists demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a Sales Manager, you will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. You will have access to training opportunities to grow and enhance your skills and career.

At Concentrix, you can Own Your Future!

We Expect You

To act as the central point of responsibility for the coordination of all our clients activities in the assigned account base on a peer level basis.

Responsibilities

• Deliver the budgeted revenue for the accounts within the assigned account base.
• Be a central point of responsibility for coordinating all client activities in the assigned account base on a peer selling basis.
• Work with customer and operational teams to align the delivery of services and the client’s Business relationship with the strategic needs of the customer.
• Expand the revenue stream, maximizing the financial return from these customers. Ensure that a holistic pipeline is developed within the customer base.
• Develop new business and revenue opportunities within the assigned base.
• Manage the peer level relationship between the customers and our client.
• Work with customer operational managers to align the delivery of services and the client’s relationship with the strategic needs of the customer.
• Inform the customer of new corporate capabilities and developments within our client’s organization, and develop and propose new ideas to provide ongoing benefit.
• Manage the correct level relationship with the wider partner environment as it relates to the customer base and 3rd party providers.
• Coordinate administrative procedures and design ways to improve processes.
• Manage costs to ensure P&L margin is maximized.

Qualifications

• You Have — Background in sales and support, ideally within Telecoms/ICT.
• Looked at ways to improve performance of the account team.
• Worked within a large organization and experienced establishing communication and engagement with prospects, external customers and your team.
• Experience with more complex solution sales with combined products and services and selling to larger organizations.
• Experience maintaining clean records of sales outreach and contacts in a CRM with reporting skills and ability to coordinate complex account relationships at senior level.

You Will Get

• A Competitive Salary
• Employer Pension Scheme
• Private Health Insurance
• Employee Assistance Scheme
• Cycle to Work scheme
• Tax Saver Travel Scheme
• Continuous development planning

Details

Location: Ireland, Dublin - Santry

Language Requirements: English

Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents