Assistant Store Manager: Service, Sales and Ops

Centra; Ballindine; In loco; EUR 40.000 - 52.000; Tempo pieno

Descrizione del lavoro

Centra Ballindine is seeking an Assistant Manager to ensure the store runs efficiently and delivers excellent customer service and fresh food offerings in a clean, safe environment. You will drive sales and profitability through effective people and operations management.

The role requires a proactive leader who can set targets, manage KPIs, balance cash, and coach the team in a fast-paced grocery retail setting.

Competenze

• 2 years' experience in a relevant position is desirable.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash/tills.
• Excellent communication skills.
• Good delegation skills.
• Highly driven with a strong work ethic.
• Understanding of how to achieve KPIs and targets.
• Commerciality and brand awareness.
• Passion for grocery retail.
• Thrive in a fast-paced working environment.

Mansioni

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based.
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager.
• Implement planograms correctly and ensure the correct range is in place in store.
• Merchandise and present the store to the highest standard.
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace.
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment.
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store.
• Manage employee performance, giving regular feedback, recognition and encouragement.
• Deal with all customer queries efficiently, professionally and consistent with store policy.
• Understand achieving margins in all departments.
• Engage with new initiatives and embrace new ways of working.

Conoscenze

2 years exp

MS Office

Cash handling

Communication

Delegation

Work ethic

KPIs

Brand awareness

Grocery retail

Fast-paced

Strumenti

MS Office

Descrizione del lavoro

Centra Ballindine is seeking an Assistant Manager to ensure the store runs efficiently and delivers excellent customer service and fresh food offerings in a clean, safe environment. You will drive sales and profitability through effective people and operations management.

The role requires a proactive leader who can set targets, manage KPIs, balance cash, and coach the team in a fast-paced grocery retail setting.