Assistant Store Manager (Full-Time)

FAQs; Dublin; On-site; EUR 25,000 - 43,000; Full time

Benefits offered by this job

Monthly bonus 10% (up to 20% stretch)

Uniform allowance

Employee discount

Wear box access

Retail Trust wellbeing support

Career progression

Incentives and gifts

Job summary

Pandora Ireland is seeking an organised, proactive Assistant Store Manager to lead store floor operations, coach a high-performing team, and deliver world-class service. You will drive commercial performance, support the Store Manager, and model our brand values.

You will analyse sales, plan rotas and stock, manage visuals and standards, and ensure exceptional customer experiences while developing your team for growth.

Qualifications

• Experience leading store teams in a fast-paced retail environment.
• Strong ability to drive sales and customer satisfaction.
• Proven track record in coaching and development.

Responsibilities

• Lead daily store operations and team performance on the shop floor.
• Analyse sales and KPIs to drive commercial decisions and targets.
• Plan rotas, stock, till operations, and health & safety compliance.
• Deliver exceptional customer service and mentor staff.

Skills

Leadership

Commercial acumen

Customer service

Store operations

Staff planning

Communication

Job description

Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent BenefitsYou will be required to work the following days: Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays SundaysWe are looking to cover 39 hours per week, PermanentThe rate of pay will be between €25000 per year - €43200 per year (Full-time equivalent)At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high-performing team to beat their targets and provide a world-class service. If you’re passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!Named one of the Sunday Times’ ‘Best Places to Work 2023’ in the UK, Pandora is a company that dares to dream, cares deeply, and empowers its people to deliver exceptional results — every single day.The RoleAs an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the store manager.What You’ll DoCommercial FocusDrive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisionsSupport the Store Manager in planning and executing effective business strategies that deliver on sales targetsChampion visual merchandising and product displays to reflect brand guidelines and maximise commercial impactLeadershipSupport in building, leading and nurturing a diverse, inclusive and engaged team to unlock their full potential and support their developmentDeliver clear and consistent communication, impactful feedback, and support with regular development conversationsAct as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your teamCustomer ExperienceBe a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand valuesInspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremonyTake ownership of excellent customer service standards and resolve escalated issues with professionalism and care.Store OperationsSupport in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.Plan staffing levels in line with commercial needs and seasonal trends.Ensure high shop floor standards, smooth stock management, and overall operational excellence.The Successful CandidateYou’ll be a highly capable leader and a passionate team player who thrives in a fast-paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.Prior experience with a leading brand and/or desirable consumer product retailing is preferred. If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.Proven experience driving sales and profitability in storeA passion for driving a culture of exemplary customer service, with the ability to establish and coach a high-performing teamStrong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needsA positive, can-do attitude with a contagious enthusiasm for Pandora product and core valuesA growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the barA well-presented appearance with a taste for desirable products and a passion for retailWhy Work With Us?Our people are at the heart of our success. We’re committed to unforgettable career progression and offer a rewards package that’s second to none:A highly competitive salaryMonthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)Generous jewellery uniform allowance to express your style and individualityEmployee discount to treat yourself and your loved ones‘Wear box’ access: Select jewellery to wear each time you’re workingExclusive retail, hospitality, and entertainment discounts via our online benefits platformFree support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots moreParties, incentives and gifts throughout the yearClear career progression and training opportunities, empowering you to grow and succeedIf you are looking for a new challenge and feel you have the relevant skills, then don’t miss out! Please click apply to submit your application.Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.*If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible*About PandoraPandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores.Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.