Assistant Store Manager (Full-Time)

Pandora; Cork; On-site; EUR 38,000 - 43,200; Full time

Benefits offered by this job

Monthly bonus 10–20%

Generous employee discount

Annual jewellery uniform allowance

Wear box access

Exclusive discounts platform

Retail Trust health & wellbeing access

Parties, incentives & gifts

Career progression & training

Job summary

Pandora is seeking an Assistant Store Manager in Cork to lead from the shop floor and drive retail operations. You will manage a high-performing team, deliver commercial results, and uphold world-class service standards.

This permanent, full-time role offers 39 hours per week with a competitive salary (€38,000–€43,200) and a monthly bonus scheme. You will also benefit from an annual jewellery uniform allowance, employee discounts, and comprehensive development opportunities.

Qualifications

• Proven experience driving sales and profitability in store.
• Passion for delivering exemplary customer service.
• Strong communication and organisational skills; multitasking and prioritisation.

Responsibilities

• Assist Store Manager to deliver commercial success and lead a high-performing team.
• Manage daily store operations including rotas, stock control, till operations, and compliance.
• Be Pandora ambassador on the floor with deep product knowledge and storytelling.

Skills

Leadership

Customer service

Communication

Organisational skills

People management

Job description

About the Role

Highly Competitive Salary | Monthly Bonus Scheme (10–20%) | Generous Employee Discount | Annual Jewellery Uniform Allowance | Other Excellent Benefits

You will be required to work the following days: Monday – Sunday. We are looking to cover 39 hours per week, Permanent.

The rate of pay will be between €38,000 – €43,200 (Full-time equivalent).

At Pandora, we believe in creating moments that matter — for our customers and for our team. We’re currently looking for an organized, proactive and results‑driven Assistant Store Manager who can lead from the shop floor and on retail operations, and inspire a high‑performing team to beat their targets and provide a world‑class service. If you’re passionate about people, performance, and creating meaningful moments, then we'd love to have you join us!

Responsibilities

As an Assistant Store Manager, you’ll be the backbone of store operations, supporting the Store Manager in delivering commercial success, leading, coaching and developing a high-performing team, and role modelling our signature selling ceremony for world-class customer experience. You will be responsible for the successful running and trading of the store in the absence of the Store Manager.

Commercial Focus

• Drive store performance by analysing sales, KPIs, and customer feedback, using insights to make commercial decisions.
• Support the Store Manager in planning and executing effective business strategies that deliver on sales targets.
• Champion visual merchandising and product displays to reflect brand guidelines and maximise commercial impact.

Leadership

• Support in building, leading, and nurturing a diverse, inclusive, and engaged team to unlock their full potential and support their development.
• Deliver clear and consistent communication, impactful feedback, and support with regular development conversations.
• Act as a trusted leader and role model, helping to embed our values of Dream, Dare, Care, and Deliver across your team.

Customer Experience

• Be a Pandora ambassador on the shop floor — bringing deep product knowledge, passion for storytelling, and a commitment to our brand values.
• Inspire your team to create unique, personalised and meaningful moments for customers by role modelling our selling ceremony.
• Take ownership of excellent customer service standards and resolve escalated issues with professionalism and care.

Store Operations

• Support in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliance.
• Plan staffing levels in line with commercial needs and seasonal trends.
• Ensure high shop floor standards, smooth stock management, and overall operational excellence.

The Successful Candidate

You’ll be a highly capable leader and a passionate team player who thrives in a fast‑paced environment. You’ll bring strong people skills, commercial acumen, and an infectious energy that inspires and elevates those around you.

• Proven experience driving sales and profitability in store.
• A passion for driving a culture of exemplary customer service, with the ability to establish and coach a high‑performing team.
• Strong communication and organisational skills with the ability to multitask and prioritise, being adaptable and flexible to changing business needs.
• A positive, can‑do attitude with a contagious enthusiasm for Pandora product and core values.
• A growth mindset — someone who thrives on feedback, embraces change, and is always looking to raise the bar.
• A well‑presented appearance with a taste for desirable products and a passion for retail.

Why Work With Us?

• A highly competitive salary.
• Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved).
• Generous jewellery uniform allowance to express your style and individuality.
• Employee discount to treat yourself and your loved ones.
• ‘Wear box’ access: Select jewellery to wear each time you’re working.
• Exclusive retail, hospitality, and entertainment discounts via our online benefits platform.
• Free support for you and your loved ones through ‘Retail Trust’ on all things health and wellbeing, financial advice, legal aid, and lots more.
• Parties, incentives and gifts throughout the year.
• Clear career progression and training opportunities, empowering you to grow and succeed.

Additional Information

If you are looking for a new challenge and feel you have the relevant skills, then don’t miss out!

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age.

• If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.

About Pandora

Pandora is the world's largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.