Assistant Store Manager

CNG Holdings, Inc; Waterford; On-site; EUR 25,000 - 35,000; Full time

Job summary

A financial services company in County Waterford is looking for an Assistant Store Manager to provide outstanding customer service and ensure regulatory excellence. The candidate will interact with customers, manage cash handling tasks, and support the company's core values. A high school diploma and customer service experience are preferred. This role plays a critical part in maintaining a positive brand image.

Qualifications

• 1+ year(s) of experience with sales, customer service, and/or cash handling preferred.
• Ability and willingness to consistently live and embrace our core values.

Responsibilities

• Ensure outstanding customer service and regulatory excellence.
• Interact with customers to clarify information and diffuse complaints.
• Handle and count currency, cash, and coins, including managing cash drawer.

Skills

Customer service

Active listening

Verbal communication

Written communication

Education

High school diploma, GED, or equivalent experience

Job description

As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve.Our Assistant Store Managers are a front-line brand ambassador representing Check N Go, Allied Cash Advance, or Cash Store, all part of the CNG Holdings, Inc., family of companies.Our Assistant Store Managers embody the company’s identity in behavior, values, and ethics in support of our mission.The Assistant Store Manager is responsible for ensuring outstanding customer service and regulatory excellence. Interact with customers, using active listening skills, to confirm or clarify information and diffuse customer complaints.Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements; may be responsible for bank deposits or bank pick-ups.Other duties as assigned.High school diploma, GED, or equivalent experience 1+ year(s) of experience with sales, customer service, and/or cash handling preferredStrong customer service, active listening, and verbal and written communication skillsAbility and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused