Assistant Meetings and Events Operations Manager

Harri; Swords; On-site; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Free meals on duty

Discounted employee friends & family"

Food and beverage discounts

Christmas gifts and employee parties

Introduce a friend scheme

Life assurance scheme

Employee assistance programme

Arora star employee recognition

Long service recognition award

Job summary

Arora Group is seeking an Assistant Meeting and Events Operations Manager to support the pre-opening and launch of the Sofitel Dublin Airport Hotel, a luxury flagship property. You will lead assigned shifts, coordinate across departments, and ensure events are delivered to the highest standards.

You will drive guest experience through upselling, brand standards, and robust operational practices, while collaborating with Culinary, Housekeeping, and Sales teams to optimise service quality.

Qualifications

• Proven leadership and ability to motivate teams.
• Strong communication across all levels.
• Driven to deliver outstanding guest service.
• Understanding of budgeting and profit and loss.
• Experience with brand standards and luxury hospitality.

Responsibilities

• Lead shifts and supervise meeting and events operations.
• Coordinate departments to ensure high standards.
• Oversee event service delivery, including room setup, catering, AV, and refreshments.
• Coach teams in luxury hospitality and upselling.
• Monitor performance and drive improvements.

Skills

Leadership

Communication

English Proficiency

Budgeting & P&L

Team Coaching

Tools

POS systems

Inventory systems

Job description

We are seeking an experienced Assistant Meeting and Events Operations Manager to play a pivotal role in the pre-opening and launch of Sofitel Dublin Airport Hotel—a luxury flagship property managed by the award-winning Arora Group in partnership with Accor’s Sofitel brand.

Directly connected to Terminal 2, this landmark hotel will redefine the guest experience at one of Europe’s busiest international gateways and will feature:

• 412 elegant guestrooms
• Extensive meetings and events facilities
• A spectacular rooftop bar with panoramic views across Dublin and the airport

A bit about what you will do...

The Assistant Meeting and Events Operations Manager supports the smooth, safe and commercially effective delivery of all meetings and events after operational handover. The role leads assigned shifts and functions, coordinates colleagues and hotel departments, resolves operational issues and deputises for the Meeting and Events Operations Manager when required.

• Support the successful pre-opening of the Meetings & Events operation, including team training, venue setup, SOP implementation and operational readiness testing.
• Assist in the delivery of exceptional meetings, conferences, banquets and special events, ensuring every event is executed to the highest standards.
• Review event details, function sheets and client requirements, ensuring room layouts, catering, AV equipment, VIP arrangements and service plans are accurately delivered.
• Conduct pre-event briefings and inspections to ensure event spaces, equipment and teams are fully prepared for service.
• Act as a key operational contact during assigned events, proactively responding to client requests and resolving issues efficiently.
• Oversee event service delivery, including room setup, food and beverage service, replenishment, room turns and event breakdowns.
• Lead and supervise event teams during shifts, ensuring exceptional service standards and operational efficiency.
• Coach and support colleagues in luxury hospitality, product knowledge, upselling and guest engagement.
• Monitor team performance, attendance and service standards, providing feedback and supporting colleague development.
• Identify opportunities to enhance the guest experience and maximise event revenue through appropriate upselling and service enhancements.
• Ensure accurate billing, POS usage, event charges and operational records are maintained.
• Support stock control, equipment management, labour productivity and departmental cost control.
• Work closely with Culinary, Stewarding, Housekeeping, Engineering, Security, Front Office and Sales teams to deliver seamless events.
• Monitor client feedback and event performance, implementing improvements to enhance service quality and operational effectiveness.
• Ensure compliance with food safety, allergen management, health & safety and operational procedures at all times.
• Promote sustainability initiatives through effective stock management, waste reduction and responsible resource use.

More about you...

• Strong leadership and motivational abilities.
• Clear communicator with the ability to interact across all levels.
• Being driven to deliver outstanding and memorable guest service.
• Full understanding of financial aspects, budgeting and profit and loss.
• Strong analytical and organisational skills.
• Proactive approach to problem-solving.
• Flexibility to adapt to changing priorities and operational needs.
• Proven experience in managing, coaching, challenging and developing teams.
• Approachable and positive manner with a “can do” attitude.
• A smart and professional appearance.
• Proven track record in a similar position within a 4-star hotel.
• High standard of English, both written and spoken.
• Comprehensive user of point of sale and inventory systems.
• Holder of Alcohol License, Food Hygiene and Health & Safety Certificates.
• Experience of working with brand standards.

What’sin it for you…

Competitive salary

Butthere’smore...

• Free meals on duty.

• Discounted employee friends & family rates at Arora Hotels.

• Food and beverage discounts.

• Christmas gifts and employee parties.

• Introduce a friend scheme.

• Life assurance scheme.

• Employeeassistanceprogramme.

• Arora star employee recognition.

• Long service recognition award.

Grow with us...

We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.

Compensation: Competitive salary