Assistant Manager - Quinsboro Road, Bray

Hollybank Trustees Ltd; Bray; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Bike to Work

HSF Health Plans

Company Pension Scheme

Refer a Friend

Development Opportunities

WSET Courses

Job summary

Hollybank Trustees Ltd seeks an Assistant Manager for our Bray store in Quinsboro Road, Bray, Co. Wicklow. The role supports the Store Manager and oversees day-to-day operations to maintain high service and standards.

The ideal candidate will bring wine knowledge, customer focus, and prior supervisory experience in retail. You will lead a team, drive sales, and contribute to a premium shopping experience.

Qualifications

• Wine knowledge with WSET qualifications preferable.
• Excellent customer service skills.
• Experience managing retail staff.
• Able to communicate confidently with customers.

Responsibilities

• Maximizing all sales opportunities using the company’s Selling Skills Standards.
• Delivering excellence in customer care at all times, always striving to exceed customer expectation.
• Complying with company policy and legal requirements with regard to selling alcohol and cigarette.
• Demonstrating excellent product knowledge in line with training and information received.
• Ensuring that extremely high operational standards within the store are maintained.
• Supervising and training junior members of staff.

Skills

Wine knowledge

Leadership

Customer service

Communication

Education

WSET qualifications (preferred)

Job description

Location: On site / Bray, Co. Wicklow, Ireland
job type: Permanent / Full-time
Sector and subsector: Retail | General
Salary: Negotiable salary

We're on the lookout for an exceptional Assistant Manager to join our dynamic team in our Quinsboro Road BrayStore.

Location:Quinsboro Road

We are on the lookout for an exceptional Assistant Manager to join our dynamic team at ourBray store.

This role is crucial as we expand and ensure our customers continue to receive outstanding service. You will be reporting directly to the Store Manager.

As part of this position, you will also take on additional responsibilities as the store Manager works a 4-day week. This will involve overseeing the store's day-to-day operations during her absence and ensuring that high operational standards are always maintained

Assistant Managers are brand ambassadors and leaders in our stores. With a passion for wine, it will be your job to drive sales and motivate your teams to deliver the highest levels of service and exceed our customers' expectations.

The Role:

Reporting directly to the Store Manager you will be responsible for the following:

• Maximizing all sales opportunities using the company’s Selling Skills Standards
• Delivering excellence in customer care at all times, always striving to exceed customer expectation
• Complying with company policy and legal requirements with regard to selling alcohol and cigarette
• Demonstrating excellent product knowledge in line with training and information received
• Ensuring that extremely high operational standards within the store are maintained
• Supervising and training junior members of staff.

The Person:

• A genuine passion for our products and excellent wine knowledge is essential - WSET Qualifications are preferable
• Extremely customer-focused with a passion for delivering a high-end shopping experience.
• Understands the day-to-day running of a retail store, hard-working with strong operational skills.
• Able to communicate effectively and confidently with customers.
• Committed to driving sales and contributing to business development opportunities.
• Has previous managerial/supervisory experience within a similar environment.
• A great personality, high energy, friendly, and an ability to motivate a team.
• Enthusiastic and eager to expand wine knowledge through training courses provided by the company
• A positive can-do attitude with a desire to progress a career in a rewarding retail environment

What We Offer You:

Enjoy employee discounts on wine and fizz for all our colleagues.

Take advantage of ourBike to Work scheme.

AccessHSF Health Plans, covering healthcare expenses including dental, optical, and more.

Participate in ourCompany Pension Scheme for future financial security.

Benefit from ourRefer a Friend scheme.

Explore a variety ofDevelopment Opportunities through both online and classroom-based learning, delivered by in-house and external industry experts.

Training & Growth:

Take part inWSET Wine and Spirit Courses to expand your wine knowledge and earn recognized qualifications in the industry.

We offer excellentcareer progression opportunities, with many of our promotions being filled internally.

As a company, we are continuously expanding, but it’s the dedication and talent of our people that drives our success.