Assistant Manager / Brown Thomas Grafton St / 37.5 hours

The Estée Lauder Companies Inc.; Leinster; On-site; EUR 40,000 - 54,000; Full time

Benefits offered by this job

Competitive industry salary

Commission scheme

Product discount

Training & development

Job summary

Jo Malone London is seeking a Boutique Manager in Ireland to elevate in-store events and ensure the smooth running of the store. You will lead a team, coach staff to deliver exceptional customer service, and align activities with the Boutique and Brand vision.

The role emphasizes inspirational, personalized service, coaching colleagues, and driving sales while maintaining brand standards and a positive guest experience.

Qualifications

• Proven retail experience at Supervisor or above level, preferably within beauty.
• Ability to provide inspirational, authentic and personalized customer service.
• Experience coaching/mentoring others to achieve their potential and sales targets.
• Wlexible availability across days/hours to support store needs.

Responsibilities

• Elevate in-store events and wedding consultations.
• Ensure smooth running of the store.
• Align team with Boutique and Brand vision.
• Motivate and coach staff to achieve performance goals.

Skills

Retail leadership

Customer service

Coaching/mentoring

Sales targets

Availability

Job description

Description

Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.

Description

Distinctive yet understated. Perfect alone or artfully layered with Fragrance Combining™. Synonymous with gift giving, Jo Malone London is a thoughtful and generous statement, from a small token to the grandest of gifts. Wrapped in our iconic cream and black box, tied with grosgrain ribbon.

Creativity is our day to day. From the signature Hand and Arm massage to hosting wedding consultations where you will help bottle some of their most precious memories.

As Boutique Manager, your role will also be to elevate these in-store events. You will also be accountable for the smooth running of the store and ensuring all your team are aligned in the Boutique and Brand vision.

Compensation And Benefits

• Competitive industry salary
• Commission scheme
• Product discount
• Training & development

Qualifications

You will have:

• Proven retail experience at Supervisor or above level, preferably within beauty
• The ability to provide inspirational, authentic and personalized customer service
• Experience of coaching/mentoring others to achieve their full potential and to succeed
• A drive to achieve sales and customer service targets
• Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
• Proof of right to live and work in the country