Assistant Manager

SuperValu; Dalkey; On-site; EUR 40,000 - 50,000; Full time

Job summary

A leading grocery retailer in Ireland is looking for a Store Manager to ensure operational efficiency and top-notch customer service. The ideal candidate will have at least 2 years of relevant experience and knowledge of Microsoft Office. Responsibilities include managing store targets, leading the team, and dealing with customer queries in a supportive environment. This role offers a chance to thrive in a fast-paced retail setting.

Qualifications

• 2 years' experience in a relevant position is desirable.
• Good knowledge of Microsoft Office (Excel, Word).
• Experience balancing cash/tills.

Responsibilities

• Ensure the store operates efficiently and effectively.
• Set, monitor and achieve sales targets with the team.
• Manage employee performance and provide feedback.

Skills

Experience in grocery retail

Knowledge of Microsoft Office

Customer service skills

Ability to meet KPIs

Team leadership

Job description

Overview

Main purpose of the role: Ensure the store operates efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times in a clean, safe environment. To deliver on key store targets (sales and profitability) through effective management of people and operations.

Ideal candidate

• 2 years' experience in a relevant position is desirable
• Good knowledge of Microsoft Office (Excel, Word)
• Experience balancing cash/tills
• Highly driven with a strong work ethic
• An understanding of how to achieve KPIs and targets
• Commerciality and brand awareness
• Passion for grocery retail
• Thrive in a fast-paced working environment

Main duties

• Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative
• Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
• Implement planograms correctly and ensure the correct range is in place in store
• Merchandise and present the store to the highest standard
• Approachable and a role model who leads by example and encourages teamwork and fosters a positive attitude and atmosphere in the workplace
• Ability to develop and promote good communication between employees and management in a safe, respectful and inclusive environment
• Support Store Manager in the development and training of the team and in ensuring the smooth running of the store
• Manage employee performance, giving regular feedback, recognition and encouragement
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Understand achieving margins in all departments
• Engage with new initiatives and embrace new ways of working