Assistant Business Manager

Charlotte Tilbury Beauty; Limerick; On-site; EUR 30,000 - 36,000; Full time

Benefits offered by this job

Induction programme

Career development

Wellness benefits

Job summary

Charlotte Tilbury Beauty in Limerick is seeking an Assistant Business Manager for Brown Thomas Limerick. You will lead the counter alongside the Business Manager, driving sales, coaching staff, and ensuring outstanding customer experiences that reflect the Charlotte Tilbury brand.

The role emphasizes coaching, team development, and entrepreneurial spirit to unlock commercial success while maintaining impeccable visuals and grooming standards across the counter.

Qualifications

• Retail management experience is required.
• Passion for the beauty industry and customer service is essential.
• Strong commercial acumen and strategic planning skills.
• People management and development capabilities are required.

Responsibilities

• Drive store financial results to meet and exceed targets.
• Set and communicate sales targets with the Retail Artists and ensure delivery.
• Lead by example to deliver exceptional customer service and artistry.
• Coach and give feedback to ensure Charlotte Tilbury standards in service and artistry.
• Extend exceptional customer service beyond the store and grow the customer database.
• Develop individual and team development plans with regular reviews and feedback.

Skills

Retail management

Commercial acumen

People management

Strategic planning

Job description

Assistant Business Manager - Brown Thomas Limerick

Founded in 2013 by world-renowned makeup artist and beauty entrepreneur Charlotte Tilbury MBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission{{{{:}}}} to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy-to-use, easy-to-choose, easy-to-gift icons, we've become one of the most talked-about beauty brands on the planet - and the magic is only growing.

Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Our retail teams are the heart of our brand - from the glamour of London to the style capitals of Europe, the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast-growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We're bold. We're disruptive. We're powered by creativity, innovation and industry-leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.

If you're ready to create magic, inspire confidence and glow with purpose, this is your moment. Step into a career where you don't just work in beauty - you make dreams come true.

About Your Role

The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer. You collaboratively work alongside your Business Manager in supporting seamless day to day operations on counter. Not only do you dare to dream it - you dare to do it.

As a Assistant Business Manager you will{{{{:}}}}

• Drive financial results in store to meet and exceed targets and key performance indicators
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance
• Lead by example to promote exceptional customer service and creating a customer experience
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves

Who you will work with

• Reporting to the Business Manager
• Working with the retail team

About You

• Retail management experience
• A genuine passion for the beauty industry
• Commercial acumen
• People management experience
• Strategic planning experience

Charlotte Tilbury is a fast-paced, dynamic and ever-evolving environment where agility, ambition and a passion for excellence help our teams thrive. We look for people who want to grow, innovate and be part of a truly global #DreamTeam.

While we outline the experience and skills we believe set candidates up for success, they're a guide - not a barrier. If you can demonstrate the capabilities needed for the role, we'd love to hear from you, whether you have more or less experience than listed.

Why join us?

• We provide a range of magical benefits tailored to each region. For full details, please connect with your local TA representative
• Be a part of our values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We offer a structured induction programme - Start of a Dream. This exclusive and bespoke induction trains on all aspects of the role that you will need to succeed in providing red carpet customer experience with follow up training provided during your first months of employment. Focusing on artistry and commerce, you will gain a full understanding of our artistry and service expectations
• Structured career development{{{{:}}}} Our team of industry experts will support and work with you to explore your learning potential and career goals
• Wellness and social benefits including Assist Programs and regular social connects with colleagues

At Charlotte Tilbury Beauty, our mission is to empower everyone, everywhere, to feel like the most beautiful and confident version of themselves. We bring this to life by welcoming people from diverse backgrounds, cultures, identities, and perspectives into our global team. A workforce that reflects the world around us helps us better serve our communities, our customers, our colleagues, and every candidate who takes part in our recruitment process.