Turn this role into an interview — a resume and cover letter built around what this employer wants.
Beckman Coulter Diagnostics, a Danaher operating company, is seeking an Applications Scientist II to provide technical support for complex issues and manage escalations from our Lismeehan, Co. Clare, Ireland site.
You will work with a Global Product Technical Support team, promoting DBS-based improvements and customer-ready solutions in a fast-paced diagnostics lab environment.
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences,diagnosticsand biotechnology?
AtBeckman Coulter Diagnostics, one ofDanaher’s15+ operating companies, our work saves lives—andwe'reall united by a shared commitment to innovate for tangible impact.
You’llthrive in a culture of belonging where you and your unique viewpoint matter. Andby harnessingDanaher’s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challengedconventionto elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems,impacting1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making- we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.
Learn about theDanaher Business Systemwhich makes everything possible.
TheApplications Scientist IIis responsiblefor__providing technical support for complex issues to our customers, championing our customer and service organization in new product introductions and designchangesand understanding the integration of the Beckman Coulter laboratory solutions
This positionreports to theTechnical Support Manager__andis part of theGlobal Product Technical Support teamlocatedinLismeehan, Co. Clare, Ireland and will be an on-site role.
In this role, you will have the opportunity to:
Provide technical support including problem solving and delivering solutions. Communicate support activities to line management and business units.
Actively manage escalations liaising with field and product supportspecialistto resolve escalations and customer issues. Use technical product knowledge to solve complex problems and to develop and provide solutionsin a timely manner.
Encourage teamwork within own function as well as involvement whereappropriate incross functionalproblem solvinginitiatives. Ensure compliance ismaintainedand its effectiveness monitored
Support core teammemberfor complex projects ensuring delivery of assigned tasks in time,regularly communicating New Product Development deliverable status to line management. Lead New product development introductions of moderate complexity and design changes ensuring they are customer implementable and support Service organization in delivering training and product information
Communicateproblem solutions and /or investigation outcomes to allappropriate personnel. Attend customer sites to resolve and discuss issues ifrequired. Driveproductand process improvement andefficienciesusing DBS tools.
The essential requirements of the job include:
Will hold aBachelorsdegree in scienceor related field with 2+ years relevant experience orMasterswith 0-2 years+. Field of Biochemistry or Clinical Chemistry preferred.
Must havepreviousexperience working in a Technical Support/Research or Clinical environment
Must have excellent communication skills and ability toteam workwithin the group of specialists as well as cross functionally
Excellent analytical and critical thinking capabilities
A team player, fully motivated to achieve anddemonstratebest practices
It would be a plus if you alsopossesspreviousexperience in:
In-vitro Diagnostics Immunoassay or Clinical Chemistry products.
A previousrole with customer facing experience.
Beckman Coulter Diagnostics,a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whetheritsa health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits atDanaher Benefits Info.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.