Agentic AI Engineer - GTM Systems

Supermetrics; Dublin; Hybrid; EUR 120,000 - 170,000; Full time

Benefits offered by this job

Attractive equity participation

Home office allowance for remote

Health care benefit

Annual personal learning budget

Sports and wellbeing allowance

Job summary

Supermetrics is hiring an Agentic AI Engineer within the Revenue Operations team, based in Dublin or Helsinki. You’ll be the sole engineer in RevOps, shaping the platform layer for GTM AI agents and owning infrastructure, data routes, and deployment pipelines.

You will work closely with Sales and GTM stakeholders, translating problems into scalable infra decisions while shipping production services on Google Cloud. This is a production software role, not a workflow automation role.

Qualifications

• Experience building and running production software with deployed services.
• REST API and webhook integrations from scratch.
• Applied LLMs in production, with guardrails and latency management.
• Hands-on Google Cloud experience: Cloud Run, GKE, Pub/Sub, and workflows.
• SQL and BigQuery for reading/writing data and connecting apps.

Responsibilities

• Build and maintain shared infrastructure for GTM AI agents across the org.
• Connect agents to Salesforce, Gainsight, and Zendesk in a consistent way.
• Own GTM Agent Registry and keep it accurate and up-to-date.
• Set up observability, dashboards, and logs to monitor agent activity.
• Maintain data quality and act as write authority on the Golden Record (BigQuery).

Skills

Production software

REST API

LLM in production

Google Cloud

BigQuery

SQL

Event-driven design

Stakeholder communication

Tools

Cloud Run

GKE

Pub/Sub

Cloud Scheduler/Workflows

Cloud Logging

Cloud Monitoring

Salesforce integration

Zendesk integration

Job description

We’re looking for an Agentic AI Engineer to join our Revenue Operations team in Helsinki or Dublin.

This is a new role within our team, and because of that, it’s a little different from a traditional engineering position. You’ll be part of the RevOps team as its sole engineer, working closely with stakeholders across Sales and the wider GTM and RevOps organisation. This means a high level of ownership and the opportunity to build something meaningful beyond the traditional product space, especially if you’ve worked with GTM teams before or are interested in exploring a different side of engineering.
You'll help shape how the platform evolves and see firsthand how your work transforms the way our revenue teams operate.
Importantly, this is a software engineering role, not a workflow automation role. You’ll build and ship production services on Google Cloud, owning the platform layer behind our entire GTM AI agent programme. This includes the shared infrastructure, event routing, data connections, deployment pipeline, and observability that every agent relies on.

This role is for you if:

• You have a strong interest in agentic AI and where it changes what automation can do
• You think in systems and design for maintainability
• You've owned the pager for something that mattered
• You can sit with a non-technical GTM stakeholder, understand the actual problem, and translate it into an infrastructure decision
• You're comfortable in a fast-moving environment where the patterns are still being set, and comfortable being the one who sets them

Must have:

• Experience building and running production software: services you personally deployed, monitored, and were on the hook for when they broke
• REST API and webhook experience: you've integrated multiple third-party systems from scratch
• Applied LLM experience in production: agents or LLM-backed services you shipped and operated, including evaluation, guardrails, cost, and latency management
• Hands-on Google Cloud experience with services such as Cloud Run (or GKE), Pub/Sub, Cloud Scheduler/Workflows, Cloud Logging & Monitoring
• Working SQL and BigQuery: you read and write SQL comfortably and can connect an application to BigQuery to read, write, and update data

Nice to have:

• Direct experience with Salesforce, HubSpot, Gainsight, or Zendesk APIs
• Experience in a RevOps, SalesOps, or MarketingOps-adjacent environment

Responsibilities:

• Build and maintain the shared infrastructure for all AI agents run across the GTM org, including business development, sales, customer success, and support
• Ensure all agents connect to tools like Salesforce, Gainsight, and Zendesk in a consistent way
• Own and maintain the GTM Agent Registry: the master catalogue of every agent, what it does, who owns it, and when it was last reviewed
• Set up and maintain observability, dashboards, and logs so the team can see what agents are doing and catch issues quickly
• Maintain data quality and act as write authority on the Golden Record (BigQuery)

Benefits we offer…

• Attractive salary and benefits package, including equity participation
• Great work equipment, and home office allowance for fully remote locations
• Health care benefit and leisure time insurance
• Annual personal learning budget
• Sports and wellbeing allowance

Benefits may vary depending on location.

Join us in putting AI to work for marketers

Supermetrics helps marketers make better decisions. It connects marketing data from platforms like Facebook Ads and Google Analytics to the AI tools, analytics tools, and data warehouses marketers already use, putting it right where they need it.

With Supermetrics, a marketer can connect their data to AI tools like Claude and ChatGPT, ask questions about their campaigns, and get insights and recommendations grounded in live data. From there, they can also manage and update campaigns across every connected platform, automatically and in one place, using guardrails to stay in control.

We work with organizations of every size: small teams that want enterprise-level reporting without the overhead, global brands like Dyson and L'Oréal that need visibility across millions in ad spend, and agencies like dentsu and McCann UK that manage large portfolios of client accounts at scale. In total, over 200,000 businesses trust Supermetrics to help them make the best decisions with their marketing data. We've grown from a one-person shop in 2013 into a global powerhouse, and we're only getting started.

Today, we’re 300+ people, with teams spread across 10 countries and 3 continents. Our team represents more than 50 nationalities which makes us a multicultural, collaborative, thriving team.

Supermetrics operates on trust, transparency, and a keen customer focus. Forward-looking and quick to act, we see what needs doing, take ownership, and run with it. As team players, we help each other and win together.

We're hiring for a diverse, skilled, and collaborative team and building an inclusive workplace where everyone is treated fairly and respectfully.

It all started with a Google t-shirt... Read the rest of our story at supermetrics.com/about.