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After Sales Advisor – Audi Kilkenny

Auto Boland

Kilkenny

On-site

EUR 25,000 - 35,000

Full time

15 days ago

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Job summary

Join a leading motor group as an After Sales Advisor at Audi Kilkenny, where you'll deliver exceptional customer service in a fast-paced environment. Key responsibilities include managing service bookings, advising customers, and supporting the parts department. With competitive pay and career progression opportunities, this is an ideal role for a customer-focused individual.

Benefits

Competitive salary and performance-based incentives
Full training and development opportunities
Supportive and professional work environment
Opportunities for career progression

Qualifications

  • Previous experience in aftersales or service role preferred.
  • Strong customer service and communication skills.
  • Knowledge of automotive systems and parts is an advantage.

Responsibilities

  • Serve as the first point of contact for service and parts inquiries.
  • Schedule and manage service bookings efficiently.
  • Advise customers on necessary repairs and service needs.

Skills

Customer service
Communication skills
Attention to detail
Multitasking

Tools

Microsoft Office
Dealership software

Job description

Client:

Auto Boland

Location:

Kilkenny, Ireland

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

2b33ffedebf5

Job Views:

10

Posted:

24.06.2025

Expiry Date:

08.08.2025

Job Description:

Position: Full-Time, Permanent

Department: Aftersales | Service | Parts | Warrnanty

Join the team behind the four rings.

Audi Kilkenny is part of one of Ireland's leading motor groups, dedicated to delivering exceptional customer experiences through premium service and professional excellence. We are currently seeking two dynamic and customer-focused After Sales Advisors to join our Aftersales Department.

About the Role

As an After Sales Advisor, you will be a key point of contact for customers across our Service, Aftersales, and Parts departments.

This is a fast-paced, customer-facing role where you'll deliver outstanding service while coordinating the day-to-day operations that keep Audi Kilkenny running at the highest standards.

Key Responsibilities
  • Serve as the first point of contact for service and parts inquiries, both in person and over the phone
  • Schedule and manage service bookings efficiently, ensuring excellent communication with customers
  • Liaise with technicians to monitor job progress and provide timely updates to customers
  • Advise customers on necessary repairs, service needs, and parts availability
  • Process invoices, warranty claims, and follow-up communication with accuracy and professionalism
  • Support the parts department in ordering, stocking, and issuing vehicle parts
  • Uphold the Audi brand promise by delivering exceptional customer experiences at every interaction
Key Requirements
  • Previous experience in an automotive aftersales or service advisor role preferred
  • Strong customer service and communication skills, both written and verbal
  • Knowledge of automotive systems, parts, and workshop operations is an advantage
  • High attention to detail and the ability to multitask in a busy environment
  • Proficiency with Microsoft Office and dealership software (e.g. CDK, Kerridge, etc.) is desirable
What We Offer
  • A competitive salary and performance-based incentives
  • Full training and ongoing development opportunities with a premium brand
  • A supportive and professional work environment
  • Opportunities for career progression within the group
How to Apply

To apply, please send your CV and a brief cover letter

Drive your career forward with Audi Kilkenny - where passion meets precision.

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