AFM Applications and Service Scientist

Oxford Instruments; Ireland; Hybrid; EUR 45,000 - 65,000; Full time

Job summary

A leading scientific instrumentation firm in Ireland is seeking an AFM Applications Scientist to provide technical expertise and support. The role involves demonstrating AFM equipment, compiling reports, assisting sales and marketing teams, and training customers. Ideal candidates will have strong AFM knowledge and excellent communication skills, with the ability to support product development and application enhancement. This position offers opportunities for professional growth and a hybrid working model.

Benefits

25 days of annual leave plus bank holidays

Employee Assistance Programme

Private health and dental insurance

Pension plan

Share incentive plan

Funding for professional development and qualifications

Qualifications

• Experience and extensive knowledge of the theory and operation of AFMs.
• Ability to compile well-written technical reports and presentations.
• Willingness to perform AFM installations and customer training.

Responsibilities

• Perform demonstrations of AFM equipment based on customer research interests.
• Compile detailed demonstration reports explaining AFM data.
• Assist sales and marketing on technical matters.
• Train customers on instrument operation and AFM techniques.
• Provide expert technical support to customers via multiple channels.
• Develop new AFM applications and document findings.

Skills

AFM expertise

Technical support

Communication skills

Data analysis

Education

Relevant technical degree

Job description

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Materials Analysis is an Oxford Instruments Business Unit that manages our Electron Microscopy and Mechanical Microscopy products, Atomic Force Microscopes, Raman Microscopes and Benchtop NMR Products. We are part of the wider Oxford Instruments Group that also includes Andor Technology, NanoScience, Plasma Technology and X-Ray Technology. With a sixty-year history, and fourteen Queen’s Awards for Enterprise, our world-class products and technologies are helping our customers to address the greatest challenges of the 21st century.

We are looking for an AFM Applications Scientist to join our Applications team.

This role is ideal if…

• You want to contribute as an in-house AFM expert, providing technical expertise and support both internally and externally
• Are passionate about developing and communicating new applications and techniques
• Have experience and extensive knowledge if the theory and operation of AFM’s.

Working at Oxford Instruments Materials Analysis - What’s in it for you?

• Annual leave: 25 days plus bank holidays and the option to purchase up to 12 weeks more
• Employee Assistance Programme; including 24/7 telephone support, access to counselling, financial and debt management and access to trained legal advisors
• Private health insurance, dental insurance and life assurance

Money & lifestyle –

• MyDiscounts; save money with a number of leading retailers
• Car salary exchange scheme: sacrifice part of your salary in exchange for a fully serviced, comprehensive insured electric or hybrid vehicle
• TechScheme and CycleScheme: Purchase a bike and/or Tech or home goods from Currys/IKEA and spread the cost over 12 months.
• Pension: all employees are eligible to join the Group Pension Plan administered by AVIVA.
• Share incentive plan: Invest in your future and share in the success of the company by joining the share incentive plan.

Development –

• Encouragement and support to achieve professional and or academic qualifications to support your development and growth
• Defined career paths and regular reviews

Role and responsibilities:

• Perform AFM demonstrations focused on the research interests and needs of prospective customers.
• Compile well-written demonstration reports that explain AFM data clearly and ensure maximum impact from the available AFM images.
• Assist and advise the sales and marketing teams on technical and scientific matters – e.g. fielding technical questions from prospective customers, interpreting technical claims by competitors, contributing to marketing materials, educating non-technical staff on new applications or capabilities.
• Perform AFM installations at customer sites throughout the UK, Ireland, Scandinavia, Middle East, Africa and India. Train customers on instrument operation as well as the art and science of AFM.
• Provide expert technical support to customers (via phone, email, online and web forum).
• Develop new applications and techniques and author technical notes, application notes, and/ or scientific journal articles.
• Present new application developments and data at worldwide conferences and workshops, webinars and internal meetings.
• Help continually improve the AFM software by suggesting new features and by reporting bugs or user interface issues.

Location and working hours:

We are based in High Wycombe on the Cressex Business Park and have hybrid working, which includes 3 days in the office and 2 days at home. We have a 37-hour working week and finish on Fridays at 12:30.

Equal opportunities and reasonable adjustments:

Oxford Instruments is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Oxford Instruments is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment. Please get in touch if you require any reasonable adjustments within the interview process.

If you would like to learn more about the role, or have any questions before applying please contact [e-mail]