The American Chamber of Commerce Ireland (AmCham Ireland) is seeking an experienced Administrative Coordinator to support the smooth daily operations of our organisation.
This role is ideal for an organised, adaptable individual with 2+ years of professional experience, capable of independently managing a diverse workload across administrative systems, operational support, and member engagement initiatives.
You will ensure efficient workflows across the team, take ownership of tasks, maintain data accuracy, and deliver exceptional service to our members across Ireland.
Key Responsibilities
Membership & CRM Management
- Act as the lead user for the Membership Database (CRM): maintain accurate records, assist with new applications and renewals, and generate reports.
- Conduct regular data checks to ensure data integrity and GDPR compliance.
- Serve as the first point of contact for member inquiries via phone and email, resolving issues or escalating when needed.
Operational & Financial Support
- Maintain and streamline digital filing systems to ensure accuracy, security, and accessibility.
- Support the Finance team with reconciling membership payments and event income, preparing relevant documentation.
- Provide administrative coordination for member events, workshops, and networking functions, including RSVP management, materials, catering, and on-site support.
General Administration
- Provide administrative support to the team, including scheduling, setting up meeting technology, and preparing agendas and presentations.
- Assist in managing office systems, including supplies, equipment maintenance, and liaising with vendors.
Required Qualifications and Skills
- Minimum 2 years’ experience in administration, coordination, or office management, ideally within a membership organisation or association.
- Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and hands-on experience with a CRM/database system.
- Excellent organisational skills, with the ability to manage and prioritise multiple projects and deadlines independently.
- Strong written and verbal communication skills, with a professional and member-focused approach.
- Adaptable and flexible self-starter, able to identify and resolve administrative challenges effectively, with a willingness to support different teams as needed.
- Solid knowledge of GDPR and responsible handling of personal data.
Desirable Skills & Experience
- Experience in a membership organisation, association, or non-profit.
- Qualification in Business Administration, Office Management, or a related field.
- Experience preparing reports, presentations, or internal communications for management or committees.
- Familiarity with membership engagement tools, marketing platforms, or communications software.
Please send your CV and Cover Letter outlining your relevant experience and why you are the ideal candidate for this role by 13th October 2025.