Administration and Training Support Officer

ICE Jobs; Galway; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading support services company in Galway is looking for an Administration and Training Support Officer to manage training administration and payroll processes. The role involves coordinating with tutors and learners, maintaining personnel records, and ensuring compliance with quality standards. Ideal candidates will have relevant qualifications and strong organisational skills. Join a company renowned for its innovative approach to work-life balance.

Benefits

Ongoing training & development

Supportive and collaborative team

Pioneering 4-day week initiative

Qualifications

• Strong knowledge of training administration and payroll processes.
• Experience working to tight deadlines and managing multiple priorities.
• Knowledge of Irish taxation is a plus.

Responsibilities

• Coordinate and manage training administration and payroll-related activities.
• Liaise with tutors, learners, and internal teams to ensure smooth course delivery.
• Prepare and process documentation including tutor packs, assessments, and payment forms.
• Maintain accurate personnel records and support payroll processes.
• Respond to queries from agency workers regarding payroll and other employment matters.

Skills

Communication skills

Organisational skills

Time management skills

Attention to detail

Microsoft Office proficiency

Education

Professional qualifications in Business/Teaching or equivalent experience

Job description

To Apply for this Job

Do you enjoy supporting teams, managing processes, and ensuring everything runs smoothly behind the scenes? At ICE Group, we’re seeking an Administration and Training Support Officer to play a key role in the administration and payroll support of our Contracted Training Business Unit. This is a full time permanent position and our office is located in Liosban Estate in Galway.

Responsibilities

• Coordinate and manage training administration and payroll-related activities.
• Liaise with tutors, learners, and internal teams to ensure smooth course delivery.
• Prepare and process documentation including tutor packs, assessments, and payment forms.
• Maintain accurate personnel records and support payroll processes.
• Respond to queries from agency workers regarding payroll, pensions, and other employment matters.
• Support the day-to-day running of training courses and learner engagement.
• Ensure compliance with contract, quality, and health & safety standards.
• Collaborate with other business units to support wider organisational goals.

What’s In It For You

• Ongoing training & development to enhance your skills.
• Be part of a supportive, collaborative team in a company that values innovation.
• Work in a business that pioneered Ireland’s first 4-day week initiative!

What We’re Looking For

• Professional qualifications in Business/Teaching or equivalent experience.
• Strong knowledge of training administration and payroll processes.
• Excellent communication, organisational, and time management skills.
• High attention to detail and accuracy, especially with numbers.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Experience working to tight deadlines and managing multiple priorities.
• Knowledge of Irish taxation is a plus.
• Full clean driving licence.

Why ICE Group? For over 50 years, we’ve been helping businesses and individuals thrive through recruitment, training, and outsourced services. As we continue to grow, we’re investing in talented professionals who want to make a real impact. Join us and be part of a team that’s shaping the future of work.

To Apply for this Job