Administration and Systems Support Officer

Pobal; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A local community support organization in Dublin seeks an Administration and Systems Support Officer. This role includes providing administrative support, managing IT equipment, and overseeing SharePoint and CRM systems. The ideal candidate has 1-2 years of administration experience and strong organizational skills, particularly with Microsoft products. Full-time position with opportunities for growth in an important community initiative.

Qualifications

• 1-2 years minimum administration experience with strong organisational skills.
• Experience with ICT and understanding of databases.
• Ability to manage social media accounts effectively.

Responsibilities

• Schedule and organise training and events.
• Update SharePoint libraries and documents.
• Manage IT equipment and office supplies.
• Upload content to the Better Start website and social media.

Skills

Organisational skills

Computer literacy

Experience with Microsoft products

Social media management

Education

Relevant third level qualification or equivalent

Tools

Microsoft Excel

Microsoft Word

CRM systems

SharePoint

Outlook

Job description

Administration and Systems Support Officer

Role overview and responsibilities for this position involve administrative support, IT equipment management, SharePoint/CRM administration, social media and website content, and data management to support Better Start and Pobal.

Responsibilities

• Schedule and organise training and other events.
• Prepare and circulate materials in advance (e.g. agendas, documentation) and minute meetings.
• Update / upload SharePoint libraries and documents as required.
• Procurement – obtain quotes and prepare information required for purchase orders.
• Manage IT equipment to ensure equipment is available and in working order; order and update office supplies as required.
• Work cooperatively with all staff within Better Start and Pobal as required in the operation of the administrative function.
• Support office functions including stationery management, library and resource storage oversight, coordination, and maintaining a tidy and organised workspace.
• Upload agreed/approved content to Better Start website, Facebook and Twitter; monitor and report on social media activity.
• Collate data and information for reports, PQs, and presentations, ensuring accuracy and attention to detail.
• Provide information systems administration back-up and support to the Better Start team.
• Update CRM with internal programme administration procedures.
• Assist in organising training and onboarding of Better Start staff on ICT systems (SharePoint and CRM) to increase user adoption and efficiency.
• Any other duties within the requirements of the role.

Qualifications

• 1-2 years minimum administration experience with strong organisational skills.
• ICT work experience / software knowledge and an understanding of the operation of databases.
• High level of computer literacy, particularly with Microsoft products, CRM, SharePoint, Excel, Word, Outlook, etc.
• Knowledge of workings of the community/voluntary/public sector is desirable.
• Relevant third level qualification (e.g., Degree) or equivalent is desirable.

Employment details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Administrative and Support Services

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Apply button below to Login/Register.