We are hiring an Accounts Payable Analyst for our client on a 9 month contract.
This role will act as a subject matter expert across payment processing, invoice operations, controls, and regional compliance. You will own key global processes end to end, resolve complex and escalated issues at their root cause, manage offshore/BPO delivery partners, and identify opportunities to improve efficiency through data, automation, and AI.
Key Responsibilities
- Act as a subject matter expert on AP policies, processes, and controls, owning assigned global processes and mentoring team members.
- Support continuous improvement initiatives and KPI targets, analyse payment data, and identify exceptions, trends, and cost-saving opportunities.
- Partner with cross-functional teams to resolve complex payment matters and improve upstream data quality.
- Direct, review, and train offshore delivery teams, addressing systemic performance issues and maintaining process documentation and knowledge content.
- Execute, validate, and approve daily payments across multiple payment channels while meeting banking deadlines and coordinating with Treasury on exceptions.
- Own the end-to-end resolution of payment exceptions and duplicate payments, identifying and addressing root causes.
- Oversee complex invoice processing, holds, rejections, and cancellations, ensuring appropriate withholding tax and VAT/GST treatment.
- Manage AP aging and drive aged items to resolution while eliminating the underlying causes of recurring issues.
- Execute and evidence SOX and internal controls across AP and support internal, external, and tax audits.
- Act as an escalation point for payment failures and processing errors, leading root-cause analysis and reducing case volumes through automation and process improvement.
- Identify repetitive, rules-based activities suitable for automation and translate business requirements into clear specifications for Engineering/Product teams.
Requirements
- Bachelor's degree in Accounting, Finance, Business, or a related discipline, or equivalent practical experience.
- 5+ years of Accounts Payable / Procure-to-Pay experience, ideally with exposure to payment and disbursement operations.
- Experience working with ERP/AP systems and payment platforms; experience with systems such as Oracle Fusion is advantageous.
- Experience operating across global or multi-region environments.
- Strong analytical and communication skills, with excellent attention to detail and the ability to use operational data to make informed decisions.
- Solid understanding of internal controls and SOX compliance.
- Experience applying AI tools to analysis, reporting, documentation, or process improvement.