Account Solution Engineer

Salesforce; Ireland; On-site; EUR 90,000 - 130,000; Full time

Job summary

Salesforce in Ireland is seeking an Account Solution Engineer to transform customer experiences. You are the visionary who partners with Sales, owning the solutioning throughout the sales cycle and translating business objectives into practical recommendations.

You will lead demos including Agentforce and Data Cloud, collaborate with Product, Marketing, and Professional Services, and articulate Salesforce value to IT teams and executives.

Qualifications

• Proven track record in Solution Engineering (Pre-sales) for enterprise software.
• Translate business objectives into technical recommendations.
• Collaborate with Sales, Product and Professional Services teams.
• Familiarity with SaaS business models and cloud architectures.

Responsibilities

• Act as the technical 'North Star' for the sales team, aligning technical strategy with business outcomes.
• Develop and deliver innovative demos (Agentforce and Data Cloud) addressing business challenges.
• Lead the solution cycle through cross-functional collaboration with Product, Marketing and PS.
• Clearly articulate Salesforce value to IT and C-suite audiences.
• Maintain expert knowledge of Salesforce products and industry trends.

Skills

Solution Engineering

Presales

Strategic Sales

Cloud & SaaS

AI & GenAI

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

Overview of the role

As an Account Solution Engineer (also known as a \"Presales Consultant\" or \"Sales Engineer\"), you are the visionary who transforms customer experiences. You aren't just a technical expert; you are a strategic partner to Sales, owning the solutioning throughout the entire sales cycle. You will act as a trusted advisor to our customers, translating complex business objectives into enticing, practical recommendations that drive real change.

Business Acumen & Strategic Impact

• Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company's value chain to find where Salesforce can drive the most impact.
• The \"Bottom Line\" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution.
• Strategic Sales Partner: You thrive on the \"win.\" You act as a co-pilot to the sales team, bringing a strategic lens to every deal to ensure we aren't just selling software, but building a long-term partnership.

The Ideal Profile: Passion & Mindset

• Demonstrated Passion for Technology & AI: The \"First to Know\": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows.
• AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity.
• Continuous Learner: You have a \"Growth Mindset.\" Whether it's passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech.

Responsibilities

• Strategic Sales Partnership: Act as the technical \"North Star\" for the sales team, aligning technical strategy with business outcomes to close complex deals.
• Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
• Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services).
• Value Communication: Articulate the benefits of Salesforce to audiences at every level-from IT Administrators to C-suite executives-using industry-specific insights.
• Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment.

Experience & Background

We are looking for a diverse range of backgrounds to join our high-performing South team. Whether you are a career SE or looking to pivot your technical and business acumen into a pre-sales career, we want to hear from you.

Core Experience (One or more of the following):

• Solution Excellence: A proven track record in Solution Engineering (Pre-sales), technical consulting, or professional services delivery within an enterprise software organization.
• Strategic Sales & Account Management: Experience in Account Management or Solution Selling, with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership.
• SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture.
• Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify \"pain points\", and map them to high-value technology roadmaps.