Account SE
Own Company
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Job summary
Salesforce in Ireland is seeking an Account Solution Engineer to transform customer experiences across the sales cycle, acting as a trusted advisor and coordinating technical strategy with business outcomes.
You will develop custom solutions and demos, collaborate with Product, Marketing and Professional Services, and stay current with AI, Generative AI, and data cloud trends.
This role requires diverse backgrounds and a passion for technology, SaaS, and strategic selling, with travel occasional.
Qualifications
- Experience in Solution Engineering (Pre-sales) or related roles.
- Experience in Account Management or Solution Selling.
- Familiarity with SaaS and cloud architectures.
- Ability to map business needs to technology roadmaps.
- Strong communication and stakeholder management.
Responsibilities
- Act as the technical 'North Star' for the sales team, aligning technical strategy with business outcomes to close complex deals.
- Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
- Lead the cycle by coordinating with Product, Marketing and Professional Services to close deals.
- Articulate the benefits of Salesforce to IT and C‑suite audiences with industry insights.
- Maintain expert knowledge of Salesforce products and industry trends to stay effective in a performance‑driven environment.
Job description
Job Details
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.
Business Transformation Advocate: You are passionate about how technology solves real-world business puzzles. You enjoy digging into a company’s value chain to find where Salesforce can drive the most impact.
The "Bottom Line" Mentality: You understand that technology is only as good as the business outcome it creates. You are excited by the challenge of connecting high-level business strategy to technical execution.
Strategic Sales Partner: You thrive on the "win." You act as a co-pilot to the sales team, bringing a strategic lens to every deal to ensure we aren't just selling software, but building a long-term partnership.
Demonstrated Passion for Technology & AI
The "First to Know": You are a true technophile. You don't just wait for training; you are already experimenting with the latest in Generative AI, LLMs, and Agentic workflows.
AI Visionary: You have a clear passion for how AI is transforming the workforce. You are eager to show customers how Agentforce and autonomous agents can augment human productivity.
Continuous Learner: You have a "Growth Mindset." Whether it’s passing a new Salesforce Certification or exploring a new API, you are driven by a natural curiosity to understand the how and why behind the tech.
- Strategic Sales Partnership: Act as the technical "North Star" for the sales team, aligning technical strategy with business outcomes to close complex deals.
Solution Innovation: Develop and deliver innovative custom solutions and demos (including Agentforce and Data Cloud) that address unique business challenges and prove tangible value.
Lead the Cycle: Coordinate and lead the entire solution cycle through close collaboration with other high-performing teams (Product, Marketing, Professional Services).
Value Communication: Articulate the benefits of Salesforce to audiences at every level—from IT Administrators to C-suite executives—using industry-specific insights.
Continuous Growth: Maintain expert-level knowledge of Salesforce products and industry trends to remain effective in a performance-driven environment.
Core Experience (One or more of the following):
Solution Excellence: A proven track record in Solution Engineering (Pre‑sales), technical consulting, or professional services delivery within an enterprise software organization.
Strategic Sales & Account Management: Experience in Account Management or Solution Selling, with a focus on navigating complex sales cycles and acting as a strategic partner to sales leadership.
SaaS & Cloud Fluency: Deep familiarity with the SaaS (Software as a Service) landscape, including an understanding of subscription-based business models and cloud architecture.
Consultative Mindset: A background in Business Consulting, with the ability to perform deep discovery, identify "pain points," and map them to high‑value technology roadmaps.
Technical Foundation: A strong Technical Background—this could be a degree in CS/Engineering or equivalent hands‑on experience with APIs, data modeling, or software development.
- Professional Background: A track record in Solution Engineering, SaaS, Account Management, Management Consulting, or a deep Technical Background. We are open to a variety of backgrounds if you can demonstrate the core proficiencies of the role.
Strategic Partnering: Experience acting as a strategic partner to sales or business units, helping to steer the direction of a deal or project.
Demonstrated Passion: A visible passion for Technology, Business, and AI. You are curious about the latest trends and eager to learn how they apply to customer success.
Problem-Solving: Exceptional ability to find creative, pragmatic solutions to unique and complex business challenges.
- Stakeholder Management: Ability to manage and influence internal and external stakeholders, navigating different interests to reach a common goal.
Communication & Presence: Strong oral, written, and presentation skills. You are good at explaining complex ideas and finding ways to keep an audience’s attention.
Prioritisation: Strong organizational and time‑management skills to manage multiple high‑priority projects simultaneously in a dynamic, fast‑paced environment.
- Industry Insight: Ability to understand business requirements within multiple industries and translate them into a compelling vision and roadmap.
Agility: Comfortable working as part of a team to tackle problems in energizing environments and willing to travel occasionally.
- Fluency in English plus one or more additional languages is required from the following: Spanish, Portuguese, Italian, Hebrew, Arabic, French or one of the main Eastern European languages (e.g., Polish, Russian, Ukrainian, Czech, Romanian, Hungarian).
- Salesforce Ecosystem: Existing Salesforce product knowledge and certifications (e.g., AI Associate, Administrator, or Cloud Consultant) are highly preferred.
SaaS Mastery: Experience or background in solution selling and the enterprise software landscape.
Education: Degree or equivalent proven experience (including extracurricular leadership, military experience, or volunteer roles).
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