Account Manager

LKQ Europe; Limerick; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Enhanced annual leave

Career growth

Life assurance

EAP 24/7

Gym discounts

Healthcare perks

Cycle to work

Staff discounts

Job summary

LKQ Europe in Ireland (Limerick) is seeking an Account Manager to deliver exceptional customer service across our existing and potential customer base. You will build and maintain strong relationships within your targeted territory and act as a trusted advisor to drive growth.

The role involves coordinating with internal teams, identifying opportunities, and presenting solutions that enhance customer satisfaction while meeting business KPIs.

Qualifications

• Strong communication skills to build customer relationships and drive connectivity.
• High levels of energy, focus and drive to achieve targets.
• Solid business sense and commercial awareness to support customer growth.
• Commitment to delivering best-in-class service to ensure customer satisfaction.

Responsibilities

• Creating strong leads and opportunities for all LKQ UK and Ireland channels, ensuring compliance across all marketing and promotional activity both internally and externally
• Identifying existing, lapsed and new business opportunities within branch specific geographical areas.
• Conducting customer account reviews with the branch management team focusing on KPIs and opportunities
• Developing positive relations with key internal stakeholders while maintaining a comprehensive understanding of the automotive aftermarket.
• Acting as a key member of the ECP Business Development Team to drive teamwork and uphold standards and values
• Participation in regional business-specific customer events
• Attendance of national and local training events
• Working hours 40 hours per week Monday to Friday from 8am 5.00pm

Skills

Great communication

Focus and drive

Business acumen

Customer service excellence

Job description

Job Overview

As an Account Manager your role is pivotal to the success of the business. You are specifically accountable for delivering exceptional customer service across our existing and potential customer base. As an expert you are responsible for building and maintaining strong customer relationships within your targeted territory

What we offer

• Competitive Salary – We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe.
• Life Assurance for Peace of Mind – Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme – Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks – Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme – Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products.

Key Responsibilities

• Creating strong leads and opportunities for all LKQ UK and Ireland channels, ensuring compliance across all marketing and promotional activity both internally and externally
• Identifying existing, lapsed and new business opportunities within branch specific geographical areas.
• You will be responsible for conducting customer account reviews with the branch management team focusing on all KPIs and potential opportunities
• You will be developing positive and professional working relationships with key internal stakeholders whilst maintaining a comprehensive understanding of the automotive aftermarket.
• Your role will be to act as a key member of the ECP Business Development Team, actively demonstrating the standards, behaviours and values of the team to drive effective teamwork across the business.
• Participation in regional business specific customer events
• Attendance of national and local training events.
• Working hours 40 hours per week Monday to Friday from 8am 5.00pm

Skills and Experience

• Great communication skills demonstrate the ability to develop customer relationships and drive customer connectivity
• High levels of focus, energy and drive
• Good business acumen
• Always delivering best in class service to establish customer experience excellence

Why Work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.