Account Executive, SMB - UK Market

UNAVAILABLE; Dublin; On-site; EUR 50,000 - 70,000; Full time

Job summary

A leading SaaS provider in Dublin is seeking an experienced Account Executive to manage client relationships and drive revenue growth. The ideal candidate has a background in consultative sales within the SaaS model and is fluent in English. Responsibilities include engaging clients, qualification of sales opportunities, onboarding customers, and managing loyalty. This hybrid role requires a BS/BA degree and experience with Salesforce.com. Candidates should be comfortable with a high volume of concurrent relationships and possess strong communication skills.

Qualifications

• Fluency in English required.
• Experience in consultative sales and account management preferred.
• Experience using Salesforce.com and Microsoft Office tools.

Responsibilities

• Deliver programmatic engagement with existing clients to grow revenue.
• Qualify sales opportunities based on sales methodology.
• Position company's value proposition related to client business issues.
• Expand solutions beyond initial implementation.
• Facilitate customer onboarding and handle customer needs.

Skills

Fluency in English

Consultative sales

Account management

Salesforce.com

Microsoft Word

Microsoft PowerPoint

Microsoft Excel

Education

BS/BA degree

Tools

Salesforce.com

Job description

What you'll do

The Account Executive is a high impact position combining equal parts relationship management and revenue expansion. The ideal candidate brings a track record of success in a SaaS technology company where they have demonstrated an ability to drive growth in their assigned accounts. This person will work best in a dynamic, fast paced, technology-driven environment to effectively handle a large number of accounts.

This position is an individual contributor role reporting to the SMB Manager.

• Deliver programmatic engagement with existing Docusign clients to develop and maintain relationships while helping to grow Docusign’s incremental revenue by uncovering additional use cases and opportunities to position the broader Docusign agreement cloud
• Qualify sales opportunities based on Docusign’s sales methodology and metrics, to include client fit and success criteria
• Position Docusign's value proposition as part of the overall business solution, linking these benefits back to the key business issues of the client
• Expand the Docusign solution beyond the functionality introduced during implementation process and consistently seek new business opportunities by presenting, recommending, and upselling new Docusign products, services and partner solutions
• Process sales orders and facilitate customer onboarding
• Handle customer needs for engagement with other Docusign resources, such as professional services, training, product management and marketing
• Enlist customers to participate and/or speak at Docusign and partner events
• Provide accurate, timely reports, and forecasts, as needed, for management
• Develop and maintain sophisticated knowledge of Docusign’s products and services
• Maintain current and accurate account information, as well as leads and follow-ups for assigned clients in CRM database
• Manage overall customer loyalty, serving as internal advocate and escalation point to clients

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

What you bring

Basic

• Fluency in English
• Experience in consultative sales and account management, preferably within a SaaS model
• Experience using sales force automation tools (Salesforce.com), Microsoft Word, PowerPoint and Excel

Preferred

• Consistent track record meeting and/or exceeding individual sales targets and quotas
• Services/Consulting delivery experiences a big plus
• Ability to handle large volume of concurrent client relationships
• Ability to identify, critique, suggest, and implement intelligent changes to the client's business optimization processes
• Ability to anticipate change and prioritise accordingly
• Ability to work as a team, as well as independently
• Outstanding verbal and written communications skills, able to interact effectively at all levels of an organization
• BS/BA degree
• Willingness and ability to travel as necessary