Account Executive, MidMarket - French Speaking

Fin

Dublin

On-site

EUR 70,000 - 110,000

Full time

14 days+
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Benefits offered by this job

Competitive salary and equity
Lunch provided daily
Pension scheme & match up to 4%
Health and dental insurance
Flexible paid time off
Cycle-to-Work Scheme
MacBooks provided

Job summary

Fin in Ireland is seeking a high-performing Mid-Market Account Executive to drive new business for Intercom. You will own the full sales cycle from prospecting to close with a consultative approach across mid-market customers.

You will forecast revenue, stay current on product changes, tailor demos to client needs, mentor peers, and collaborate with Marketing and Product to accelerate enterprise growth.

Qualifications

  • 5+ years of experience as an Account Executive.
  • 3+ years of SaaS experience selling similar products.
  • Strong sales instincts with a track record of hitting quotas.
  • Exceptional written and verbal communication.
  • Spoken French at business level.

Responsibilities

  • Evangelize Intercom across the Mid-Market segment.
  • Manage the full sales cycle from prospecting to close.
  • Provide timely forecasts and clear visibility on revenue performance.
  • Maintain up-to-date knowledge of evolving products and processes.
  • Create demonstrations tailored to client needs.
  • Engage in team development and mentoring.
  • Represent the voice of the customer to cross-functional partners.
  • Contribute to global Enterprise growth and drive initiatives.

Skills

Account executive
SaaS sales
Prospecting & closing
Communication skills
Growth mindset
French language

Job description

Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey – from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk for one single system that is designed to meet the needs of modern day support teams.

Founded in 2011, Fin became one of the fastest growing companies and remains one of the largest private software companies in the world with nearly 30,000 global businesses using our products to transform their customer support. Driven by our core values, we push boundaries, build with speed and intensity, and relentlessly deliver incredible value to our customers.

What's the opportunity?

As a Mid-Market Account Executive, you will be a key member of the team leading the growth of our new business. We’re building a world-class sales organization, and the road ahead is going to be very exciting.

At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.

What will I be doing?
  • Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment
  • Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach
  • Provide timely and accurate forecasts and clear visibility on revenue performance
  • Maintain up-to-date knowledge of our evolving products and processes
  • Create your own demonstrations, tailored to client needs
  • Engage in team development and mentoring
  • Represent the voice of the customer to cross-functional partners, including Marketing and Product
  • Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team
What skills do I need?
  • 5+ years experience as an Account Executive
  • 3+ years of SaaS experience selling similar products
  • Strong sales instincts and track record hitting and exceeding quota
  • Exceptional written and verbal communication
  • Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes
  • Ability to close net new business in a competitive landscape
  • Exhibits a growth mindset, intellectual curiosity, and ambition
  • Spoken French (Business level to a minimum).
Benefits
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed.
Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values .

Fin values diversity and is committed to a policy of Equal Employment Opportunity. Fin will not discriminate …

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