Account Executive, Enterprise (German)

Intercom; Dublin; Hybrid; EUR 110,000 - 170,000; Full time

Job summary

Fin, now part of Salesforce, is expanding its Enterprise Account Executive team to sell Fin, the AI agent. The role focuses on upmarket enterprises, delivering AI-powered customer support solutions and driving adoption across the customer journey.

Join a world-class sales team and own the full sales cycle, from prospecting to close, while advocating for customers and shaping a cutting-edge AI offering. Hybrid work is available.

Qualifications

• German language fluency is required.
• 5+ years in Enterprise SaaS account executive roles, with at least 3 years selling to enterprise.
• Hunter mentality with a proven outbound pipeline.
• Familiarity with AI-powered solutions or customer engagement tools is a plus.
• Proven track record of meeting and exceeding sales targets.
• Strong written and verbal communication to articulate complex AI solutions.
• Ability to manage opportunities across diverse industries.
• Customer-centric approach to building trust and value.
• Growth mindset and willingness to contribute to team development.

Responsibilities

• Champion AI transformation: Drive adoption of Fin to automate and scale support.
• Full-cycle sales ownership: From prospecting to close with a consultative approach.
• Customer advocate: Represent the customer's voice to product, marketing, and other teams.
• Tailored AI demonstrations: Deliver customized demos showcasing Fin's AI agent.
• Revenue-focused: Provide forecasts and maintain pipeline visibility.
• Team growth: Mentor peers and lead innovative projects to uplift the group.

Skills

German fluency

Enterprise SaaS sales

Hunter mentality

AI knowledge

Quota achievement

Strategic communication

Solution-focused

Customer-centric

Growth mindset

Job description

Fin, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.

Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated the company help desk, giving modern support teams one single system.

Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.

Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.

What's the opportunity?

Are you ready to lead the charge in AI-driven customer service? As an Enterprise Account Executive focused on selling Fin, Fin's cutting-edge AI agent, you'll play a pivotal role in revolutionizing how enterprises scale customer support. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.

This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Fin, we don't just sell products; we empower businesses to reimagine their customer support strategies. If you're looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.

What will I be doing?

• Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.

• Full-cycle sales ownership: Manage the entire sales process—from prospecting to close with a consultative and tailored approach.

• Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.

• Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.

• Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.

• Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.

What skills do I need?

• Business fluency in German required

• Proven success: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.

• Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.

• AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.

• Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.

• Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.

• Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.

• Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.

• Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development

Unleash Your Potential

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

Policies

Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.

We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through ourcore values.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are