Accommodation Porter - Linen & Guest Service Expert

Fitzwilton Hotel; Ireland; On-site; EUR 17,000 - 22,000; Full time

Benefits offered by this job

Hourly wage

Pension (Auto-Enrolment)

Career progression

Employee Assistance Programme

Digital Wellness Programme

Free meals on duty

Complimentary coffee

Discounted room/dining rates

Refer-a-friend

Training and development

Employee awards

Job summary

Fitzwilton Hotel in Waterford is seeking an Accommodation Day Porter to help maintain cleanliness and ensure linen and room service orders are fulfilled efficiently. You will support multiple departments, assist with guest requests, and uphold high standards of hygiene across public areas.

The role requires reliability, a strong work ethic, and keen attention to detail. A friendly manner, adaptability, and teamwork with Housekeeping are essential for success in this position.

Qualifications

• High standards of cleaning; flexible with regards to working hours.
• Attention to detail and the ability to manage your time.
• Good physical resilience.
• Ability to go the extra mile to satisfy guests.
• Ability to anticipate customer needs and multitask.
• Ability to prioritise and organise work assignments.
• Remain calm and courteous with demanding guests and situations.
• Work cohesively with Housekeeping and other departments.

Responsibilities

• Maintains excellent standards of cleanliness throughout the hotel.
• Assist other departments and maintain good working relationships with all employees.
• Ensure the supply of linen to the hotel is maintained in accordance with procedures.
• Report damaged or missing items to the supervisor/manager.
• Carry out guest requests such as extra beds, pillows, toiletries, etc.
• Comply with Health & Safety requirements.
• Maintain all equipment and work areas.
• Keep corridors tidy and manage dirty linen and trolleys.
• Bring dirty linen to the linen pickup point.
• Store all stock (irons etc.) correctly.
• Top up toiletries each shift for the accommodation team the next morning.

Skills

Attention to detail

Cleaning standards

Physical fitness

Guest service

Teamwork

Multitasking

Job description

Fitzwilton Hotel in Waterford is seeking an Accommodation Day Porter to help maintain cleanliness and ensure linen and room service orders are fulfilled efficiently. You will support multiple departments, assist with guest requests, and uphold high standards of hygiene across public areas.

The role requires reliability, a strong work ethic, and keen attention to detail. A friendly manner, adaptability, and teamwork with Housekeeping are essential for success in this position.