Accommodation Porter

Dalata Hotel Group; Galway; On-site; EUR 20,000 - 40,000; Full time

Job summary

A leading hotel group in Galway is seeking an Accommodation Porter. The role includes delivering linen, assisting guests with luggage, and maintaining cleanliness. Ideal candidates will have customer service experience and good English skills. Benefits include free meals and discounts across all properties. Join a friendly team and grow your career with plenty of development opportunities.

Benefits

Free employee meals on duty

50% Off F&B in all properties

€60 employee rate on rooms

30% off Friends & Family rate

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Development Opportunities

Fun Team Building Activities

Qualifications

• Experience in working with customers.
• Good spoken English required.
• Strong organizational skills necessary.
• Ability to work in a busy environment essential.
• Must be a good team player.

Responsibilities

• Deliver linen and supplies to room cleaners.
• Help carry guest luggage to and from rooms.
• Check and count linen and supplies regularly.
• Keep public areas and the linen room clean.
• Provide good customer service to guests.

Skills

Customer service experience

Good spoken English

Strong organizational skills

Ability to work in a busy environment

Team player

Job description

Job Ref: DAL2736

Branch: Clayton Hotel Galway

Location: Clayton Hotel Galway, Galway

Salary/Benefits: Competitive Salary

Contract type: Contract

Hours: Full Time

Hours per week: 39

Posted date: 28/08/2025

Closing date: 30/09/2025

Overview

Accommodation Porter

You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow.

At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team!

Your Job

• Deliver linen and supplies to room cleaners
• Helping carry guest luggage to and from rooms
• Checking and counting linen and supplies regularly
• Kept public areas and the linen room clean
• Providing good customer service to guests

What You'll Need

• Experience in working with customers
• Good spoken English
• Strong organizational skills
• Able to work in a busy environment
• Be a good team player

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme.
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities through our Dalata Academy- support your career journey
• Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events

About us

Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany & the Netherlands, and we\'ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and all abilities to apply to be part of our team. However, we understand everyone\'s needs are different; therefore, if you require any accommodations with this application process, please contact the Hiring manager or HR Manager for this hotel (insert field)

At Clayton Hotel Galway, we\'re always dedicated to experiences that are all about you.

Located on the outskirts of Galway city, the perfect spot to connect you to the whole of Galway. Whether you\'re visiting the city, exploring the wilds of Connemara, the rugged landscapes of The Burren or setting off on an adventure across the Wild Atlantic Way, our hotel puts you in the heart of everything.

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