Accommodation Assistant

Mespil Hotel; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading hospitality establishment in Dublin seeks a dedicated cleaning staff member responsible for maintaining the cleanliness of bedrooms, bathrooms, and public areas. The role requires adherence to health and safety standards, effective customer service, and a positive attitude. Flexible working hours including weekends may be necessary, alongside participation in sustainability efforts. Competitive perks include health insurance, pension scheme, and complimentary meals.

Benefits

Complimentary stays in sister property

Employee Recognition Awards

Health Insurance (Reduced Rates)

Complimentary meals in staff canteen

Pension Scheme

Taxsaver Commuter Ticket Scheme

Bike 2 Work Scheme

Additional Days Off for Length of Service

Qualifications

• Ability to use cleaning machinery correctly and safely.
• Positive attitude towards guests and colleagues.
• Adherence to health and safety procedures.

Responsibilities

• Clean allocated bedrooms, bathrooms, and public areas.
• Operate machinery adhering to safety procedures.
• Stock and maintain cleaning supplies.

Job description

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Main Purpose of Job: To ensure the cleanliness of bedrooms, bathrooms and public areas to the standard set by the department.

Main Responsibilities:

• To be responsible for the cleaning of allocated bedrooms, bathrooms and public areas including corridors and cubbies.
• To operate any machinery correctly ensuring adherence to health and safety procedures at all times.
• To be responsible for the daily stocking of all trolleys and caddies.
• To use all cleaning chemicals as directed.
• Where necessary to wear personal protective equipment when cleaning e.g. rubber gloves, masks, eye goggles.
• To adhere to all recycling procedures within the department and the hotel when disposing of all waste.
• Any lost property found is to be returned to the accommodation department.
• To maintain a positive, friendly attitude with both hotel guests and your colleagues.
• To report maintenance issues that arise on a daily basis.
• To be responsible for the routine cleaning of designated areas such as changing rooms and staff canteens when required.

Customer Service:

• Provide efficient and friendly service to guests.
• Adhere to the Mespil Hotel key standards.
• Handle guest requests and complaints professionally.
• Maintain a positive attitude with guests and colleagues.

Health and Safety:

• Comply with hotel health, safety, and environmental procedures.
• Report any hazards, accidents, incidents, and near misses.
• Ensure team adherence to health, safety, and environmental practices.

Presentation and Grooming:

• Wear the correct uniform and name badge.
• Maintain high standards of personal hygiene and grooming.

Other Duties:

• Attend relevant training courses.
• Serve on hotel committees as required.
• Perform other duties as directed by management.
• Assist in other departments as necessary.
• Contribute to sustainability efforts by reducing waste, improving energy efficiency, and reducing water consumption.

Working Conditions:

• This role requires flexibility in working hours, including weekends and holidays.
• The position involves standing for extended periods and may require lifting and carrying items.
• Continuous training and development
• Complimentary stays in our sister property
• Employee Recognition Awards
• Social Events calendar
• Additional Days Off for Length of Service
• Uniform provided
• Bike 2 Work Scheme
• Taxsaver Commuter Ticket Scheme
• Refer a Friend Scheme
• Employee Assistance Programme (EAP) for employees and friends & family.
• Pension Scheme
• Health Insurance (Reduced Rates
• Complimentary buffet-style meals in the staff canteen, available for breakfast, lunch, and dinner.