3am Truck Team Member

3M HEALTHCARE; Road; On-site; EUR 21,870 - 30,618; Full time

Benefits offered by this job

Health insurance

Employee discounts

Paid time off

Tuition assistance

Job summary

Michaels is seeking a Store Associate for our Palm Beach-Boca Raton, FL location. You will deliver friendly customer service, help customers find products, and ensure a fast and pleasant checkout experience.

Responsibilities include unloading trucks, stocking and organizing merchandise, maintaining planograms, supporting omni‑channel processes like Buy Online Pickup in Store and Ship From Store, and promoting store programs while upholding company SOPs and safety standards.

Qualifications

• Must be at least sixteen years old and able to meet legal requirements where the job is performed.
• U.S. applicants must satisfy federal, state and local legal requirements for the job.

Responsibilities

• Deliver friendly customer service and help customers shop the store, finding what they need.
• Ensure all customers receive a fast and friendly checkout experience.

Skills

Retail experience

Customer service

Job description

Job Summary

Store – Palm Beach-Boca Raton, FL (East)

Key Responsibilities

• Deliver friendly customer service, help customers shop our store, and find what they’re looking for.
• Ensure all customers receive a fast and friendly checkout experience.
• Complete truck unloading and merchandise duties throughout the store, including maintaining store recovery standards to deliver our Brand Promises.
• Help customers shop, locate products, and provide them with solutions.
• Execute cash handling to standards during checkout.
• Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments.
• Educate customers on the Voice of Customer (VOC) survey.
• Assist with omni‑channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
• Participate in truck unload, stocking, and planogram (POG) processes.
• Complete merchandise recovery and maintenance, including the merchandise return / go‑back process and general store recovery to ensure a well‑merchandised and in‑stock store.
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned.
• Support shrink and safety programs.
• Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
• Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for other Team Members.
• Cross‑train in Custom Framing selling and production.

Preferred Knowledge, Skills & Abilities

• Retail and/or customer service experience preferred.

Physical Requirements

Work environment includes standing for long periods, moving throughout the store, regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment.

Mandatory Qualifications

Must be at least sixteen (16) years old. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

Benefits

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full‑time and part‑time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

Mandatory Statements

Michaels is an Equal Opportunity Employer. We are committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235.