Wellness Retail Associate — Global Customer Experience

PT Bali Radiance; Provinsi Bali; On-site; IDR 55,800,000 - 83,700,000; Full time

Job summary

PT Bali Radiance is seeking a professional Retail Staff for our essential oils store. The role focuses on delivering a refined customer experience, providing tailored product recommendations, and representing the brand with confidence and professionalism.

The ideal candidate is well-presented, communicative, and comfortable engaging with international customers. Responsibilities include greeting customers, offering personalized recommendations, explaining product benefits, handling transactions,

Qualifications

• Must adhere to appearance and grooming standards, ensuring a clean, polished, and brand-aligned presentation.
• Minimum education: High School (SMA/SMK) or equivalent
• Previous experience in retail, hospitality, or customer service is preferred
• Fluent and professional in spoken and written English (mandatory)
• Strong communication skills with the ability to engage confidently with international customers
• Well-groomed, presentable, and service-oriented
• Interest in essential oils, wellness, or spa products
• Honest, reliable, and responsible

Responsibilities

• Welcome and assist customers in a warm, professional, and attentive manner
• Provide personalized product recommendations based on customer needs
• Explain product benefits, usage, and ingredients with clarity and confidence
• Handle in-store transactions accurately and efficiently
• Maintain store cleanliness, organization, and visual merchandising standards
• Monitor stock levels and assist with restocking
• Support daily store operations including opening and closing procedures
• Contribute to in-store promotions and customer engagement activities

Skills

English fluency

Customer service

Communication skills

Interpersonal skills

Education

High School

Job description

PT Bali Radiance is seeking a professional Retail Staff for our essential oils store. The role focuses on delivering a refined customer experience, providing tailored product recommendations, and representing the brand with confidence and professionalism.

The ideal candidate is well-presented, communicative, and comfortable engaging with international customers. Responsibilities include greeting customers, offering personalized recommendations, explaining product benefits, handling transactions,