Waitress

Pano Sky Lounge; Indonesia; On-site; IDR 33,480,000 - 66,960,000; Full time

Job summary

Hilton is seeking a friendly Waiter to greet guests, seat them warmly, and deliver memorable dining experiences in our hotels team. You will coordinate with kitchen and service staff to ensure timely orders, maintain presentation standards, and uphold hygiene and safety protocols.

The ideal candidate will have a high school diploma or hospitality training, fluent English, excellent communication and interpersonal skills, and the ability to work flexible shifts in a fast-paced environment.

Qualifications

• High school diploma or equivalent; hospitality training is a plus.
• Proven experience in a similar hotel role.
• Excellent communication, grooming and interpersonal skills.
• Fluent in English; additional languages are an advantage.
• Friendly, professional and guest-focused.
• Able to work flexible shifts.

Responsibilities

• Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
• Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
• Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
• Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
• Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
• Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.

Skills

Communication skills

Grooming

Interpersonal skills

English fluency

Education

High school diploma or equivalent

Hospitality training (plus)

Job description

**Job Identification:**
**Job Category:** Food and Beverage
**Job Schedule:** Full time
**Exceptional Hospitality Starts with You**
Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! You will greet guests with a smile and ensure they feel valued from the moment they walk in. As a Waiter, you're not just making guests feel at home - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
+ Guest Reception: Greet guests warmly, manage reservations, and ensure smooth seating arrangements.
+ Service Support: Assist service staff with table setup, clearing, and maintaining cleanliness throughout the outlet.
+ Guest Experience: Provide attentive service, respond to guest inquiries, and ensure a pleasant dining experience.
+ Coordination & Communication: Liaise with kitchen and service teams to ensure timely and accurate order delivery.
+ Presentation Standards: Maintain high standards of personal grooming and outlet appearance in line with brand guidelines.
+ Safety & Hygiene: Follow health, safety, and hygiene protocols to ensure a clean and safe environment for guests.
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In addition, this role requires the following minimum qualifications:
+ High school diploma or equivalent; hospitality training is a plus
+ Proven experience in a similar role in a hotel
+ Excellent communication, grooming, and interpersonal skills
+ Fluent in English; additional languages are an advantage
+ Friendly, professional, and guest-focused
+ Able to work flexible shifts
**Join an Award-Winning Workplace Culture**
At Hilton, we don't just deliver exceptional experiences for our guests-we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision