Villa Supervisor

Yolla Hospitality; Kuta Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A hospitality company in Bali is seeking a Villa Supervisor to manage daily operations. The role requires strong leadership and communication skills in English, alongside a proven supervisory background in hospitality. Responsibilities include overseeing the villa staff, conducting inspections, managing supplies, and ensuring high standards of service. A salary of Rp. 4.500.000 during probation, increasing to Rp. 6.000.000 afterward, is offered. The ideal candidate should have at least 1 year of relevant experience and a readiness to work flexible hours.

Qualifications

• At least 1 year of experience in a similar position.
• Proven supervisory experience in hospitality operations.
• Strong English communication skills, both written and verbal.

Responsibilities

• Oversee daily villa operations ensuring high standards.
• Supervise and evaluate villa staff productivity and punctuality.
• Conduct daily inspections to ensure optimal property condition.
• Manage and update inventory of supplies and equipment.
• Develop training programs for staff to ensure compliance with SOPs.

Skills

Leadership skills

Communication skills in English

Organizational abilities

Multitasking abilities

Tools

Microsoft Office

G-Suite

Job description

Yolla Hospitality is looking for a Villa Supervisor to join our fast-growing team!

AVAILABLE TO START IMMEDIATELY!

Basic Salary (probation period of 3 months): Rp. 4.500.000, -/ month.

Basic Salary (after probation): Rp. 6.000.000, -/ month, upon successful completion of the probation period, full coverage under BPJS Kesehatan and BPJS Ketenagakerjaan will be provided. 48 hours per week, working 6 days with 1 day off each week.

Position Requirements

• At least 1 year of experience in a similar position.
• Proven supervisory experience in hospitality operations, with strong leadership and coaching skills.
• Excellent communication skills in both written and verbal forms. Strong English is a must. Strong organisational, scheduling, and multitasking abilities.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and G-Suite (Google Sheets, Google Docs).
• Capability of working independently with minimal supervision.
• Readiness to work flexible hours, including weekends and holidays.
• Currently located in Bali.

Duties & Responsibilities

• Oversee daily villa operations to ensure smooth, efficient workflows and high standards of cleanliness and maintenance.
• Supervise, schedule, and evaluate villa staff to ensure productivity, punctuality, and adherence to operational standards.
• Conduct daily inspections of the property to ensure it is well-maintained, clean, and in optimal condition.
• Coordinate and monitor all maintenance activities, promptly addressing plumbing, electrical, and structural issues in collaboration with relevant vendors or internal teams.
• Maintain and update inventory of supplies and equipment; ensure timely procurement and replenishment.
• Manage villa utility payments and maintain accurate records.
• Ensure all equipment is in good working condition; report and follow up on any maintenance or repair needs.
• Develop and implement training programs for new and existing employees, ensuring compliance with SOPs.
• Maintain a collaborative and positive work environment, encouraging communication, teamwork, and accountability.
• Monitor adherence to company policies and grooming standards.
• Maintain accurate documentation of staff attendance, performance, and training records.
• Identify and implement opportunities to improve operational efficiency and reduce unnecessary costs.
• Collaborate with the Operations Manager by providing regular updates on operational matters, staff performance, and suggestions for improvement.