UX Researcher, Fintech — Influence Product Strategy

Xendit; Cilangkap; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Xendit is seeking a UX Researcher to own the research roadmap across multiple domains. The role requires expertise in mixed-methods research, focusing on evidence-driven decisions to influence product management and design.

The ideal candidate will work closely with the Product Design & UX Director, conducting usability testing and surveys while translating findings into actionable insights. Strong UX research experience in fintech or a regulated environment is a plus.

Qualifications

• Fluent across qualitative and quantitative research approaches.
• Ability to translate findings into product decisions.
• Rigor in research paired with pragmatism.

Responsibilities

• Own the research roadmap across the domain.
• Conduct mixed methods research: interviews, usability testing, surveys.
• Turn findings into actionable recommendations for PMs and designers.

Skills

Mixed-methods UX research experience

Influencing without authority

Quantitative fluency

Job description

Xendit is seeking a UX Researcher to own the research roadmap across multiple domains. The role requires expertise in mixed-methods research, focusing on evidence-driven decisions to influence product management and design.

The ideal candidate will work closely with the Product Design & UX Director, conducting usability testing and surveys while translating findings into actionable insights. Strong UX research experience in fintech or a regulated environment is a plus.