Travel Manager (Tour & Travel Company)

Travel Manager (Tour & Travel Company); Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading tour and travel company is seeking a Travel Manager in Surabaya. The role involves overseeing branch operations, leading a sales team, and ensuring high customer satisfaction through tailored travel solutions. Candidates should have a bachelor's degree in a relevant field and significant experience in the travel sector.

Qualifications

• Minimum 4 years of experience in travel industry.
• Strong understanding of tour & travel products.
• Experience in branch operations management.

Responsibilities

• Oversee daily branch operations, ensuring efficiency and compliance.
• Lead and develop a team to drive sales performance.
• Proactively promote travel products in the local market.

Skills

Customer Satisfaction

Sales Performance

Marketing

Education

Bachelor's degree in Tourism

Bachelor's degree in Hospitality

Bachelor's degree in Business Management

Job description

On behalf of our client, a leading and well-established tour and travel company, we are currently seeking a Travel Manager to be based in Surabaya.

Responsibilities:

• Oversee daily branch operations, ensuring efficiency and compliance with company policies.
• Lead and develop a team to drive sales performance and ensure optimal customer satisfaction.
• Ensure high customer satisfaction by delivering excellent service and tailored travel solutions.
• Ensure smooth day-to-day operations at the branch.
• Proactively promote travel products in the local market, both offline and online, utilizing all available marketing channels.

Requirements:

• Bachelor's degree in Tourism, Hospitality, Business Management, or a related field.
• Minimum 4 years of experience in a related position within the travel industry.
• Background in tourism with knowledge of tour & travel services.
• Strong understanding of tour & travel products, airline ticketing, and tourism trends.
• Experience in branch operations management

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