Travel Manager (Tour & Travel Company)

Luminare Consulting; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 100,000,000 - 200,000,000; Full time

Job summary

An established industry player is seeking a dynamic Travel Manager to lead sales efforts in Surabaya. This role involves developing strategic sales plans, coordinating with various internal teams to ensure exceptional service delivery, and mentoring the sales team to achieve targets. The ideal candidate will have a strong background in the travel industry, a passion for customer service, and excellent communication skills. Join a forward-thinking company where your expertise will help shape the future of travel experiences and drive business growth in a vibrant market.

Qualifications

• 5+ years of sales experience in the travel industry with a proven track record.
• Strong customer-centric approach and results-driven mindset.

Responsibilities

• Develop and execute sales plans to meet or exceed targets.
• Coordinate with internal teams for seamless service delivery.
• Provide guidance and support to the sales team.

Skills

Sales Management

Customer Relationship Management

Communication Skills

Negotiation Skills

Education

Bachelor's Degree in Business or related field

Job description

On behalf of our client, a leading and well-established tour and travel company, we are currently seeking a Travel Manager to be based in Surabaya.

Responsibilities

• Develop and execute sales plans to meet or exceed sales targets.
• Coordinate with internal teams such as operations, service quality management, and finance to ensure seamless delivery of services and excellent customer experience.
• Provide guidance and support to the sales team, including training, mentoring, and performance evaluations.
• Stay updated with industry regulations, travel trends, and new destinations to provide valuable insights and recommendations to customers.

Qualifications

• Proven track record of at least 5 years in sales within the travel industry, with a focus on achieving and exceeding sales targets.
• Passion for the travel industry and a customer-centric approach.
• Results-driven mindset, with the ability to work independently and as part of a team.
• Good communication and negotiation skills, with the ability to build and maintain strong relationships with customers.