Transaction Manager- BYD Bradford

D. M. Keith; Lembang; On-site; GBP 52,000; Full time

Job summary

Join a forward-thinking family-run business as a Transaction Manager, where your passion for customer service and sales will be valued. This role offers a competitive salary with an achievable OTE of £52,000 per annum. You will manage vehicle sales and finance, ensuring compliance with industry regulations while contributing to a supportive and ambitious team environment. With over 60 years of experience, this company promotes from within and provides extensive training to help you excel in your career. If you thrive in a dynamic setting and are eager to grow, this opportunity is perfect for you.

Benefits

30 days annual leave

Preferential rates for servicing and repairs

Workplace pension scheme

Contribution towards eye tests

Cycle to work scheme

Long service awards

World-class training

Qualifications

• Experience in Motor Trade at Senior Sales Executive or Sales Manager level.
• Strong commitment to customer care and sales targets.

Responsibilities

• Manage and develop vehicle sales enquiries and finance sales.
• Ensure compliance with FCA regulations and conduct self-audits.
• Contribute to sales operations planning and policy development.

Skills

Sales Ability

Customer Care

Finance and Insurance (F&I)

Deal Stacking

Coaching

Team Development

Job description

We are looking for a Transaction Manager to join our team at our BYD dealership in Bradford.

This is a fabulous opportunity to join a family-run business in the AM top 50 and represent one of our fantastic manufacturer partners.

We are seeking ambitious and driven individuals passionate about providing world-class customer service. This role offers a competitive basic salary with an easily achievable OTE of £52,000 per annum.

About The Business

Our business started over 60 years ago and has remained in the same family since. From humble beginnings, we have grown to be in the top 50 car dealers in the country. With 26 businesses and over 600 staff, many of whom have been with us for years, we value genuine, caring people with a can-do attitude.

We recruit for attitude and train for skills. If you enjoy working with customers and align with our Family Values of Fit, Fun, Family, and Fearless, you'll fit right in. We provide manufacturer training and work with top sales trainers to help you become a top performer.

We expect hard work, but in return, offer an industry-leading package, flexible hours, and opportunities for progression. We promote from within, and ambition to excel is essential.

About You

You should be able to listen to customer needs, adapt your skills accordingly, and work towards targets and deadlines. Demonstrating strong sales ability and a commitment to customer care is vital, with experience in F&I, deal stacking, coaching, team development, and supporting the Sales Manager.

Motor Trade experience is required, either at a Senior Sales Executive level or from a Sales Manager/Business Manager background.

Main Responsibilities

1. Managing and developing all new and used vehicle sales enquiries.
2. Managing and developing finance and insurance sales.
3. Maximising vehicle sales and profitability through effective implementation of the D. M. Keith Way.
4. Maximising profitable finance and insurance product sales in line with FCA compliance.
5. Ensuring departmental processes and sales team compliance with FCA regulations.
6. Conducting monthly self-audits.
7. Contributing to the development of plans, policies, and procedures to ensure smooth sales operations.
8. Maintaining full compliance with all sales department procedures.

What We Offer

• Work hours on a rota basis, covering between 8:30 am – 6:30 pm, with Saturdays 8:30 am - 5:00 pm and Sundays 10:30 am - 4:00 pm.
• World-class training from our own trainers and brand partners.
• 30 days annual leave, including bank holidays, increasing with service length.
• Preferential rates for servicing and repairs for employees' families and friends.
• Workplace pension scheme.
• £25 contribution towards eye tests.
• Cycle to work scheme.
• Long service awards.

Working Hours

Our working hours are approximately 41.5 hours per week, five days a week, with alternate weekends off and a weekday off during the week.

We are an equal opportunity employer committed to creating an inclusive environment for all employees, regardless of race, ethnicity, gender, age, religion, disability, or other characteristics.